on 2020 Feb 05 4:56 PM
Hi,
Guided Answers is a troubleshooting platform.
This video shows an example about the SAP Cloud Platform Guided Answers
Also a blog about it here https://blogs.sap.com/2018/10/01/guided-answers-for-sap-cloud-platform/
wiki is-a wiki platform, just like wikipedia, but in sap context, here an example again
https://wiki.scn.sap.com/wiki/display/SAPHCP/SAP+Cloud+Platform+Public+Wiki
Regards
Ervin
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Fyi, I also added tag “Support Services”
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