on 2014 Feb 23 10:25 PM
Request clarification before answering.
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The person who raise a ticket has to mark as Helpful answer .
If the answer suitable and expecting that it will helpful to him , he will make it as helpful answer
I have seen so many people who .solved their issues and not marking as helpful or correct answer .simply saying problem is Solved.
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Its per thread...
You can mark 15 helpful per thread...
When you mark a reply as helpful, then a message will shows to you
You can't mark more than 15 replies as helpful..
I hope 15 helpful is enough for a discussion...
When you create a discussion, if you get 50 replies, then after mark correct answer, no need to mark all 49 replies as helpful.
Just mark these replies as helpful which help you to solve the issue..
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