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Q&A - iPhone emoji is crashing page

vladimirs_semikins
Active Contributor
0 Kudos
135

Steps to reproduce:

1) Open answers.sap.com within your iPhone

2) Select any question

3) Enter 6 emojis to the answer section

4) Submit your answer

5) You should see following error message

Accepted Solutions (1)

Accepted Solutions (1)

moshenaveh
Community Manager
Community Manager
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Hello,

Can you please check if it still happens when you add letters. But I agree that there should be a better failure message.

Thanks,

Moshe

Answers (1)

Answers (1)

JL23
Active Contributor
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Hopefully on purpose as this is not an answer that I would expect to a question in SCN

vladimirs_semikins
Active Contributor
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Sure, nobody is going to reply with emoji (I would assume), but it is possible to have it somewhere in the answer, right? Emoji are even available with current SCN -

At least - it shouldn't crash a web-page.

JL23
Active Contributor
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Answers must not be shorter than 9 characters. That is what I found while testing.

Emojis are probably not considered as characters that count:

and 1 more character and it is accepted:

vladimirs_semikins
Active Contributor
0 Kudos

it happens on iPhone, trying to comment on the answer with following text (see below) and put iPhone specific emoji - press button "Submit" and nothing happens.

and this one is an answer to the question, when press "Submit your answer" I can see internal error.

VeselinaPeykova
Active Contributor
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If this helps somehow, I also tested with the emojis from S5 Neo.

If they are part of the message, it does not crash the page, just nothing happens, when you press submit (with Firefox for Android).

When I used the standard ones, that you can also type manually, I managed to submit the question.

Did you type the emojis or you selected them?

vladimirs_semikins
Active Contributor
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I have used iOS emoji keyboard