Professional ethics

[Former Member]

We have one 'enhancement' in our system that has been causing problems for years. We decided it was so bad that we weren't going to fix it - we would rather replace it. However the business (intentionally in our view) delayed and delayed until it was too late to test the alternate version. They were told that if they stuck to the old version, we wouldn't support it. They agreed.

I find now that one of the other consultants who joined after this time, and who was perfectly aware that I was working on it, has since been interfering in the process. She did not even mention this to me, nor was it allocated to her by the manager since there was no ticket created - we think this is intentional too since he sometimes rejects requests he considers worthless and the users have tried on numerous occasions to bypass the ticketing system & jump the queue. She's happy to oblige, since of course this makes the rest of us look like bad guys. When she was questioned about it, she claimed she was just curious - despite the fact that she'd created a new program duplicating existing functionality and put it in production. When told that the old functionality didn't work, she went into technobabble mode & repeatedly insisited it must have done because the userexits were active...

Am I being hypersensitive here or is her behaviour unprofessional? I know I would never do something like that.

[Former Member]

what i would do is ask the Manager to set up a meeting with her in your presense.

it could be a possibility that she doesn't know much about how to behave at clients place ,she might have boosted her resume and now is trying to go to any limit to show that she knows a lot.

just tell this to you manager and ask him to look into the matter.

nobody makes any changes in the system "just out of curiosity"

Thanx

Aamir

[Former Member]

In answer to your question:

Hypersentive NO!

Fascinating YES!

I mean who does she think she is bypassing the ticketing system and making you guys look bad.

Her behaviour is more despicable than unprofessional.

I hope she reads this thread and realises the error of her ways.

[KjetilKilhavn]

Touchy subject, which explains why there are no answers (so far).... It's also dangerous to say too much after hearing only one side of the story of course, but I can say that from what I have read it doesn't seem like someone I would want as a colleague.

If I understood you correctly, your (common) employer had agreed with the customer that a certain set of functions would no longer be supported, and she has violated that agreement, catering to individual and direct user requests. This is bad behaviour, with respect to the customer who will be billed for non-prioritized work, and with respect to her employer which seems to not be able to control the workers, and as you mention to all of the colleagues.