Problem with SSO on SCN

[ceedee666]

Hi all,

I'm currently facing the following problem with the SSO in SCN. I have a s-user account to access service.sap.com. To simplify logon I imported the security certificate into firefox. If I now try to log into SCN the login is always performed using the security certificate of my s-user. I never get the possibility to choose to log in with my actual SCN account.

Any ideas how to solve this?

Thanks,

Christian

[lukemarson · Accepted solution]

Hi Christian,

I also have this problem since the new SCN (although it was fixed for a few weeks) and although I reported it, SCN helpdesk always stop replying after the second or third mail.

When you get the certificate selection pop-up window just press Cancel and then you should go to the SCN login screen where you can login with your username/password. There is no way of getting SSO to work in Firefox with your S-user certificate. Even if you delete the certificate you will have the same problem.

Best regards,

Luke

[former_member190578]

I am using Firefox and weeks ago I had problems to log on with a certificate.

The problem was the certificate was expired. You don't see any hint for this problem.

NOW I got always a new error message:

But when I use the 'refresh button' <F5> the error disappears...

Still far too much errors on the SAP internet page.. it's really annoying.

I don't report every error because this is also annoying.

Today I have to change my password.... also annoying!

[Former Member]

Has anyone ever figured this out?  I'm using Chrome and I accidentally used my S-number certificate to logon to SCN.  I have 5 S-numbers and a P-number.  I always use the logon to SCN with my email address (e.g. my P-number), but now it won't prompt me.  I've tried deleting my browser history and cookies and that does not work.

Thanks,

Todd

[oliver]

Hi Christian,

you have to remove the cert when using Chrome. I don't think it allows a cert popup like Firefox. Remove it from the Internet Options (Windows) or Keychain (OS X), and it should show the user/password form again.

[oliver]

Hi Christian,

you have to configure Firefox to show a popup for confirmation, when a website is requesting a client site certificate. You find that configuration option in Preferences -> Advanced -> Encryption.

Best,

  Oliver

[ceedee666]

Hi Oliver,

thanks for the hint. I'm already using this setting. However, since today firefox is showing the pop up again and I cans choose not to log in with my s-user certificate.

I've no idea why it is now working again....

Christian

[JasonLax]

Hi Christian,

What browser are you using?  Have you tried clearing your cache and resetting your password?

Jason