on 2014 Mar 20 10:14 AM
Hi All,
I am facing an error while posting payroll results to FICO for Mar 2014 a failure of our Production Server resulted in erroneous posting of payroll
results.
Posting run no: 1834 did not get posted at all though the run status shown was "document posted".
The issue is that there is no document exist in FICO side for same rang of employees. We have already tried reversing posting for run number 1834 . But it did not work. The following error message was shown:
"Reversal not possible, accounting document for the ref. does not exist".
Kindly suggest how to resolve the issue.
Regards,
Request clarification before answering.
Dear Sardar,
Please follow these steps:
- Select the posting run 1834
- Menu => Edit => Reversal => Reset after termination
- After last step the status of the posting run should appear as
'documents posted'
- Go to transaction SM13
- Select by user e.g. ABCD and date e.g. 19.03.2014
- You should see an entry like this:
400 8273 02.01.2012 15:26:57 @07\QEnqueues released@ Error
- Select the entry and press the button 'Single test'
- In case the system shows an error, please send the message back to us
- In case the system shows no errors => press button 'Repeat update'
- Then check in PCP0 and FI is the document has been correctly posted.
Regards,
Abrar Shah
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