Polluted by many questions NOT about SAP Websites in Community 2024

[Sandra_Rossi]

There are two big issues in the Q&A of Community 2024: people using the button "Answer" (means "give solution") to just comment without giving a solution (the issue was addressed, let's see if that improves), and the other one is:

Half of my inbox is polluted by people asking a non-SAP-Websites question in the group "Question about SAP Websites".

The reason is clear for me, they don't know where to post their SAP question, even if they search, they don't find the right group:

• The top menu contains "Products and Technology > Questions about SAP Websites", they choose it because they don't see a group corresponding to their question and because it contains the word "SAP" (lazy solution of course).
• The top level "Create a post" is missing a search field, so they can't find easily, and they choose the easiest choice "Questions about SAP Websites".
  
• Even if a search field existed, make sure to extend the search to the group description, e.g. there's no group "sap business one", the right group is ERP Q&A ("SAP Business One" is in the group description):
  

The six first months, I did tell the Original Poster that the question was posted to the wrong group, then I decided to alert the moderator to move the question to the right group.

No idea what's the best solution.

Is that in the list of planned enhancements? If not, could you add it?

Thank you.

Sandra

[AnnePetteroe]

@Sandra_Rossi Our new Board Selector is now live. It is organised and sequenced, and adapts to the area of the community you are in. 
"Questions about SAP Websites" is no longer one of the first categories users are seeing when they click "Create a Post", so hopefully we will see fewer questions published here by mistake.

You can read more about the new board selector in our last What's New post. 

[Sandra_Rossi]

Thank you. Hmmm if they don't know what to choose among the 15 boards and select "Show all", again they see the same popup with "Questions about SAP Websites". Anyway, let's see...

[AnnePetteroe]

It looks like it has gotten a little better. Still work to be done of course...