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Persistent error messages / slow performance

Jelena_Perfiljeva
Active Contributor
795

This has been going on since last year: errors pop-up (and then go away) doing various activities on SCN and the website appears sluggish in general.

1. Clicking on Notifications for the first time today - the familiar Smug Team Meeting screen appears claiming I need to "logon to see notifications". The screen sits there for a few seconds (enough to capture a screenshot leisurely), then finally notifications open.

2. Clicking on someone's profile, after a second or two, the red error "Failed to load linked profiles" appears out of nowhere.

3. Good old "Internal error" appears sporadically when opening a question. (Works fine after a refresh.)

4. Overall lagging when voting or posting answers/comments: noticeable delay between clicking the buttons and seeing the result.

Browser is FF, our Internet connection is good, so I doubt the problem is on my side. Same result from home or office too. Since errors resolve by themselves it's not critical but still it's rather annoying and doesn't inspire confidence in the platform.

Accepted Solutions (0)

Answers (2)

Answers (2)

carpe_diem
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi, Jelena,

Issue number 2. should be fixed with Profile deployment tomorrow.

KR,

Vladimir

tamira
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

For the linking message on the profile the team is aware of it and we have it scheduled for fixing. It happens only if you are not authenticated.

Best,

Gabi

Jelena_Perfiljeva
Active Contributor
0 Kudos

Hi Gabriella, not sure what you meant by "not authenticated" but I've just clicked on your name and was taken to your profile where the same error appeared. Obviously I am logged in since I'm able to type this comment immediately afterwards.