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Not Authorized for Content...

JamieFulen
Product and Topic Expert
Product and Topic Expert
0 Kudos
150

Hello,

I am trying to access https://scn.sap.com/docs/doc-47361.  I am getting error message "Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here."

I have talked to the content owner and he is unaware why I am not able to access this information.

Also, some of my colleagues who perfrom the same job functions can access this document - others cannot.  It seems to be a 50/50 problem.

Thanks,

Jamie Fulenwider

Accepted Solutions (1)

Accepted Solutions (1)

JL23
Active Contributor
0 Kudos

I cannot access it either, and I am a moderator.

So I think it is located in a space which is restricted.

JL23
Active Contributor
0 Kudos

I just changed the word doc to DOC

and was able to open it. looks like the link is case sensitive

yourhttps://scn.sap.com/docs/doc-47361

myhttps://scn.sap.com/docs/DOC-47361

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

This is the correct reason.

Where did you find the link? It should be changed to the correct format.

Answers (1)

Answers (1)

JamieFulen
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jurgen/Jason -

Strange behavior - I tried with both upper case and lower case letters for DOC and it would not work yesterday.  This morning it does work.  I believe the content owner may have discussed the authorization issue with the needed team and it is not fixed.

Thanks for your quick response!

Cheers,

Jamie