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Not able to attach Pictures in Blog/Discussion

nabheetscn
Active Contributor
0 Kudos
111

Hi SCN Team

I am not able to attach pictures in the discussion or blog. I see other people have attached the screen shot in the discussions etc.

Can you please look into it.

Thanks

Nabheet

Accepted Solutions (1)

Accepted Solutions (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

The issue was resolved and is being rolled out now. However, it might take until the end of day Wednesday to complete (should be fully restored Thursday).

Some members are now able to insert images after clearing their web browsers cache so you can try that too.

Jason

nabheetscn
Active Contributor
0 Kudos

Hi Jason

I have tried by clearing all the cache and history for the Browser it only allowed me to insert one image and after that it got disabled again.

Can you please check

Nabheet

former_member183424
Active Contributor
0 Kudos

The problem was resolved today.

Have you checked?

If you face the problem till now.

Please change your application browser..

I use Mozilla Firefox and I am able to use the insert image buttons.

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

I'll follow-up with IT: seems the roll out of the fix isn't complete yet.

nabheetscn
Active Contributor
0 Kudos

Thanks Jason issue has been resolved ..Thanks everyone for the prompt response:)

Answers (3)

Answers (3)

former_member186845
Active Participant
0 Kudos

Hello Everyone.

I have faced this issue before and I did a 'trick' to overcome this problem.

Using Chrome, it is possible to "Inspect Element", which opens a screen like "FireBug". You are able to edit the HTML of the page in real time.

You can select the input button and erase the "disabled". Then the button will be available to upload the image.

Best Regards,

Henrique

BorisZarske
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Henrique,

Great, thanks a lot, that did the job for me :-)!

Best regards,

Boris

former_member186016
Active Contributor
0 Kudos

This solution was the best so far. That's how a developer deals with software. Brilliant.

Best Regards,

Ashwani Kr Sharma

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

Another less complicated option is to open this link in your browser, and do a shift + reload to force the browser to load the resource from the server:

http://scn.sap.com/resources/scripts/tiny_mce3/tiny_mce_popup.js

We have a fix ready which will be rolled out with the next release to avoid this annoyance.

nitin_jinagal
Active Contributor
0 Kudos

It is working for me now after the resolution. Pl check at your end.

ntn

BorisZarske
Product and Topic Expert
Product and Topic Expert
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Still no success here (tried it with IE + Chrome, caches deleted beforehand, browsers restarted, ...) ...

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

I'm informed that the fix is still be rolled out. It gives you an idea of how complex the issue and functionality is.

Mohamed_Shadab_Shaikh
Active Participant
0 Kudos

Hi Nabheet,

There is an button like camera, which will give you the feature to attach images.

nabheetscn
Active Contributor
0 Kudos

Hi Mohamed

Thanks for the reply. Yes that i see but insert images button is disabled

Nabheet

former_member183424
Active Contributor
0 Kudos

I have also faced same problem.

Its a different things happens in different browser.

I suggest please use Comodo Dragon browser.

You will able to upload the picture.

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Nabheet,

same issue has already been raised at SCN Support space.

Rgrds,

Jitendra

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos
I suggest please use Comodo Dragon browser.

i am not able to attach image in Dragon browser also.

midhun_vp
Active Contributor
0 Kudos

After recent update in SCN there are known issue in SCN it will be resolved soon. Please see this thread I created on some of issues I have faced recently.

- Midhun VP

former_member183424
Active Contributor
0 Kudos

But I am able...

I am unable to insert image on Firefox or Chrome.

As you can see my previous comment.

I hope this is problem of SAP SCN. They will solved it as soon as possible....

Keep Patient..............................

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Did you clear your cache? (Please see my earlier reply.)