No response when you click the Content Management

[Former Member]

  Hi Expert,

I am using  NetWeaver　Portal 7.3 on Windows server 2008.

I logged into NetWeaver Portal from IE9 of Windows7.

Then, there is no response when I open the content management.

When I check the details of OS message, it is as follows.

Problem signature:

  Problem Event Name:     AppHangB1

  Application Name:     iexplore.exe

  Application Version:     9.0.8112.16421

  Application Timestamp:     4d76255d

  Hang Signature:     29eb

  Hang Type:     131072

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:     1041

  Additional Hang Signature 1:     29eba59730cc2fcb9b6b65ffdc9bf555

  Additional Hang Signature 2:     79b1

  Additional Hang Signature 3:     79b130081da0a3332d2968ea6e1c095b

  Additional Hang Signature 4:     29eb

  Additional Hang Signature 5:     29eba59730cc2fcb9b6b65ffdc9bf555

  Additional Hang Signature 6:     79b1

  Additional Hang Signature 7:     79b130081da0a3332d2968ea6e1c095b

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0411

If the online privacy statement is not available, please read our privacy statement offline:

  C:\windows\system32\ja-JP\erofflps.txt

Would not it something how to respond?

Caused by the adobe dreamweaver CS6 ?

[former_member189631]

Hi Koichi,

Did you try below things?

1. Access the portal in lower version of IE.

2. Clear the portal cache and try the portal again.

Thanks,

Ram

[Former Member]

Mr.Ramganesan Karuppaiah

Thank you for your help.

1. Access the portal in lower version of IE.
⇒　A similar phenomenon appears even if user change the IE.

2. Clear the portal cache and try the portal again.
⇒　It was the same even if you clear the cache.

Thanks in advance.

[Former Member]

Hi,

Can you get your Basis team to check whether the content server is up and running first?

Regards,

Graham

[Former Member]

Mr.Graham Slater

Thank you for your help.
Content server is running definitely.

Thanks in advance.