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Hi All,

I have posted some questions in Webdynpro ABAP forum.

I did not get any replies for some of them. All of them are good ones. I always search before posting.

I closed the threads and posted them again with new subject line.

Still I could find no replies. How can I get clarified. Even moderators are not replying them.

I'm still in search of the answers. I would appreciate if the moderators share their views for those threads based on the quality of the threads. In order to get the replies where else can we post the same thread in addition to the specific forum.

Regards,

Lekha.

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Actually I think it's wrong to closed a thread with no replies to open a new one under a different name...Why? Because it will flood the forum.

Remember that we all have jobs, some on SAP and some on other companies and on different countries. Sometimes we know the answer but are too busy with our own problems or maybe we just don't know the answer.

You must and eventually some is going to answer. If you got no replies...what can we do? Moderators doesn't have all the answer -:(

I really hope all your next queries get resolved, but please don't flood the forums -:)

Greetings,

Blag.

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Hi,

Flooding the forum with repeated posts in these cases is a last resort. I understand that we should not do like that. Sure, I will not do like that. But most of the people are doing the same in the forum. Is there any way to stop this. One more thing is there any lifetime for a open thread.I mean for how long time the thread can be kept open.

Regards,

Lekha.

> Flooding the forum with repeated posts in these cases is a last resort.

This should never be an option. You can bump your unanswered question back to the top just by editing it, you don't even need to add another message.

> But most of the people are doing the same in the forum. Is there any way to stop this.

Yes, report the thread to moderators (click the "yellow triangle"), indicating duplicate or cross post.

> One more thing is there any lifetime for a open thread.

Not that I'm aware of. Once you have ten open ones though, you can't open another one.

Thomas

Hi Lekha,

Your question is such that SCN members are deliberately ignoring your question.Can you imagine how much difficult to implement.

Sorry you if feel.

Hi,

That is not my intention. I wish such questions can be better answered rather left as unanswered.

Regards,

Lekha.

Its your work actually if anyone came across your problem then they will definitely answer.You are bit tense that's why you felt like that

Please read this part why i felt like that


I did not get any replies for some of them. All of them are good ones. I always search before posting.
I closed the threads and posted them again with new subject line.
Still I could find no replies. How can I get clarified. Even moderators are not replying them.
I'm still in search of the answers. I would appreciate if the moderators share their views for those threads based on the quality of the threads. In order to get the replies where else can we post the same thread in addition to the specific forum.

I think you must close your question.If you want to make yourself heard this is not the way.

Sorry if its hard to digest

Hi Lekha,

I didnt go through your Posts ...(i am not specialied in that area )

But i can say one thing all your points all valid except some which Thomas pointed out....

I would like to prolong this discussion if any moderator can please move this thread to CC where all the people(Big Heads) oftenly visit ...I am sure this will make intresting turn.

Regards

sas

Well thanks alot indeed to the Mod's ...

With respect to this conversation..

Siegfried wrote::
PS: Moderators are there for keeping the forums clean and not for answering questions without replies.


Alverado wrote:
Remember that we all have jobs, some on SAP and some on other companies and on different countries. Sometimes we know the answer but are too busy with our own problems or maybe we just don't know the answer.

All things are acceptable...

But Is it like if one person become Moderator by sharing his vast knowledge to the right posts and having nice reputation , and later he need to ignore to share knowledge?......

Alvardo you are accurate..but still can spend some time to answer atleast few questions per day(10 is also huge number)...and upto the extent of knowledge what we have....(Specially the threads with no replies)

I am so proud to SAPIANS with lot of knowledge around us and really intrested to share their knowledge....But problem it is not reaching at the right time...

Every one Really missing the replies of great man like RICH HELIMEN ,Thomas Jung ..Lot many.

This is not only intended for the Moderators. This is for the Top-Gears contributors who are holding more than 10,000+ whom we missed out .... Might be Same type of fame people dont like for long lasting...

and we really need to appreciate some Guys who are contributing Long Lastingly Craig , Julius ,Matt,Thomas ,Vijay(Every one upto extent what they can when time prompts for them).....SDN should come up certain encouragments to the guys who are really working hard to contribute ....

Regards

sas

Ps:Hope this is not to hurt any one its just to share please dont take personnel , &

Guys Please add some Cents to the above points ,each of your opnions are highly considerable..

Thanks Julius for correcting the codes.

Edited by: Julius Bussche on May 9, 2009 8:23 AM

Code tags replaced by quotes to fix formatting.

Hi All,

Siegfried wrote::
> PS: Moderators are there for keeping the forums clean and not for answering questions without replies.

I hope Siegfried's quote implies only for the thread without replies.But still it is out of their interest & time to give solutions to the unanswered thread.


> All things are acceptable...
> But Is it like if one person become Moderator by sharing his vast knowledge to the right posts and having nice reputation , and later he need to ignore to share knowledge?......
>

Before becoming a Moderator they get some time to help others with their knowledge apart from their regular work schedule but after becoming the moderator an extra burden of maintaining the forum is added up and that minimizes the percentage of sharing their knowledge.But still i dont believe that they avoid sharing their knowledge.


> I am so proud to SAPIANS with lot of knowledge around us and really intrested to share their knowledge....But problem it is not reaching at the right time...
>

Yeah this kind of situations happens rarely and it happens if there is a vacation for the regular contributors of SDN so it takes some time to get the answer.


> Every one Really missing the replies of great man like RICH HELIMEN ,Thomas Jung ..Lot many.
>

Yeah, people really miss solutions from these great men.


> we really need to appreciate some Guys who are contributing Long Lastingly  Craig , Julius ,Matt,Thomas ,Vijay, Anton, Rob (Every one upto extent what they can when time prompts for them).....SDN should come up certain encouragments to the guys who are really working hard to contribute ....
>

Yeah i strongly second this statement.And these men dont contribute to SDN expecting something they do it as they enjoy doing it.This can be clearly seen from their replies and contributions apart from the regular technical forums(ie.Coffee Corner)

PS: I added some missing names to the list of great men.

Cheers

Andrew

You really need to check names before post them -:(


RICH HELIMEN? Alverado?

They're actually Rich Heilman, Alvaro (I prefer Blag)...

And...apart from my Moderator "job"....i'm also a blogger (In SCN and my 3 personal blogs)...got a day ABAP work, got a wife and daughter and a lot of personal side projects...while I would love to spend my whole day on SCN forums answering questions...the fact is that I'm too busy... -:( and a lot of my colleagues are too...

Greetings,

Blag.

Hi Alvaro,


> And...apart from my Moderator "job"....i'm also a blogger (In SCN and my 3 personal blogs)...got a day ABAP work

Mentor, Moderator, Blogger, ABAPer - > still anything to add?? I dont know how you find time to do everything


> got a wife and daughter and a lot of personal side projects...>

I understand the complexities here.Hope everyone does.


> while I would love to spend my whole day on SCN forums answering questions...the fact is that I'm too busy... -:( and a lot of my colleagues are too...
> Blag.

This is the quote of the day.If men like you are there in SCN there is no doubt the forum lives on the top.

We greatly appreciate your dedication and your support to SCN.

Cheers

Andrew

Hi Blag(Nice name will call u the same ),

Apologies for Typo Errors.Will check Next Time.

All your points are highly valid ...Every scn agrees these...Impact of those are

Just think if Every Memeber thinks the same Then there is no replies in SCN forum Right?

I am expecting the answers just like will take a commitment that we will answer everyday atleast minimum 5 questions dont think will cost too much time just hardly 10-15 min...And Knowledgable People like you answers some couple of questions even that really makes a great contribution for SCN and always grabs the people for High Quality answers.

Regards

sas

Ps: I dont know about others but i am taking a serious commitment will try to answer couple of answers atleast every day which not only sharing of knowledge but also helpful to enahnce my knowledge.


> Just think if Every Memeber thinks the same Then there is no replies in SCN forum Right?
>

@SAS How is the forum going on now? This situation will never happen on one single night.If someone is busy the other contributes that is how the forum runs.Not everyone is going to be busy at the same time or they will not go for vacation at the same time.

If people like you are there,dedicating some time for SCN then it wont happen anytime.

Each & Every member has their own problems but still they try to dedicate some time to SCN.

On my side My head will break if i didnt have a glance over the forums i like everyday.


> I am expecting the answers just like will take a commitment that we will answer everyday atleast minimum 5 questions dont think will cost too much time just hardly 10-15 min... 
>

dont restrict them for 5 questions.quote a more greater number.


> Ps: I dont know about others but i am taking a serious commitment will try to answer couple of answers atleast every day which not only sharing of knowledge but also helpful to enahnce my knowledge.
>

That is really appreciable on your part.

Cheers

Andrew

Hi,

I didn't want to say that I do not contribute anymore since I am a moderator, but the time for contributing went down as the time for moderating the forums increased. I am still contributing, but not as much as before. And as Blag mentioned, we all have our Jobs and some private live. My wife, my three daughters also get some of my time and I am still doing lot of sports (jogging and playing football (soccer)).

Siggi

I'll chime in as the "junior CRM moderator" from Missouri. It is just a given when you have to focus on "clean up" duties as a moderator you have less time for actual contributions. I noticed this over the last couple months as I went from a normal contributor(well normal is stretching it), to a moderator.

I still try to answer a few of the "interesting questions" each week, but I don't personally seek out unanswered questions as actively as I used to.

Also sometimes you have to realize nobody can answer your question. I have posted a few questions that don't get an answer and you have to either get over it or post a rant in the coffee corner lol...

Now back to figuring out how to politely reply to the "what is a bdoc" question in the CRM forum, I'm still don't have a polite response after a week lol...

Take care,

Stephen


Mentor, Moderator, Blogger, ABAPer - > still anything to add?? I dont know how you find time to do everything

Sure...I'm also damn good looking -;)

Greetings,

Blag.

If someone does not answer his question within 45 minutes, the moderators should lock down every user ID in that forum, except his.

Imagine the balls it takes for a person to not answer a question immediately. I can not believe that this kind of non-response is happening. What as the world come to ?

Moose


Imagine the balls it takes for a person to not answer a question immediately. I can not believe that this kind of non-response is happening. What as the world come to ?

We have no shame -:(

Greetings,

Blag.


> Sure...I'm also damn good looking -;)
> Blag.

just sneaked into your profile..

to some extent acceptable & equal to me ..

Cheers

Andrew

Edited by: Andrew J on May 14, 2009 9:02 AM


 I am still contributing, but not as much as before. And as Blag mentioned, we all have our Jobs and some private live. My wife, my three daughters also get some of my time and I am still doing lot of sports (jogging and playing football (soccer)).
> 
> Siggi

Its so nice of you Siggi .So happy to listen you are balancing pretty well social life and Personnel life.

and it must be :)...Hope every one would have read this mail before....."If we are no more in this world..The place that is vacant in company what ever the position might be they will replace it with some other easily..But The place in our family that is vacant by others cant be replaced by any one in this world'.So Family First then rest .....

what i want to say here is as u said .....

>I am still doing lot of sports (jogging and playing football (soccer))

add one line as I am still doing lot of sports (jogging and playing football (soccer)) and Posting in SDN

Just my intention is searching happiness in helping others..

Regards

sas

Answers (5)

Thanks for all your suggestions.

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Expecting replies

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Thanks all for your comments.........I wish moderators spend some time to answer the threads that have no replies when they are at leisure.

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Dear Lekha,

Nothing personal and I don't want to offend you, but the content of some of your questions on SDN really concerns me. Take, for instance, this thread:

First of all, you're asking a question in 'ABAP general' area, which has absolutely nothing to do with ABAP. Second, you're completely satisfied when someone replies and simply provides you a transaction description, e.g. "MB01 Post Goods Receipt for PO".

Were you really unable to find this information yourself? Really?! Somehow I find it hard to believe. This information is available in the SAP menu. Even if you don't have access to an SAP system, Google would've brought dozens of links where this information is available.

In fact, if I saw that post, I would've reported it to the moderators for a) wrong forum; b) not using Search and c) possible point fishing. Sorry, but that's exactly how it comes across.

So, if your questions were preceded by more research on your own, maybe we wouldn't be having this conversation altogether. From my experience, if a question is intelligent, not too complex and well written, it usually gets answered.

Jelena

Hi Jelena,

As referred to the thread, it was posted in earlier days where I was to SCN. If you can see my later posts or current posts you can find that they are much more relevant which can be helpful to others also.

Those were my initial posts on SCN after that I learnt alot from SCN as how to post, reply and share information with all.

Regards,

Lekha.

Hi,

Sendind a question on a forum is like sending a message in a bottle : you are never sure to get an answer and no one has to answer.

You need people having time, knowledge and interested by the question...

Regards,

Olivier

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Hi,

checking your recent messages and questions, I cannot find anything wrong with it. There is just one question without reply of todays date. May be you aren't patient enough.

Siggi

PS: Moderators are there for keeping the forums clean and not for answering questions without replies.

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Hi,

'A few' of my questions are left unanswered and I closed them because of no replies. My today's thread is still open and expecting replies. If you can check my earlier posts I kept them open for some days in a hope of expecting some replies and this is not only related to me and my posts. I posted this query as a general query. Is it wrong to expect the answers from moderators if no one replies to that thread. Atleast they can share the views for those threads which will be helpful to others to avoid similar posts. Are there any ways of finding answers to such threads?.

Regards,

Lekha.


>Is it wrong to expect the answers from moderators if no one replies to that thread.

Yes - it's wrong.

Rob

Hi Rob,

As a moderator, how do you handle such queries then. What will the moderators do with such questions. Is there any analysis/study made on such(relevant, good, intetlligent) questions only.

Regards,

Lekha.

Lekha,

Reading this thread and your reaction to other peoples' replies I keep shaking my head in disbelief. This is a forum, not a support site ran by paid professionals. Questions, as well as their posters are not entitled to answers.

In your last post you ask what moderators do with these unanswered posts and I think the answer may well be: nothing. That may bother the original poster but apart from assiging and paying professionals to take care of these I do not think there's much to do about it.

We can not point at a specific group of forum volunteers (the moderators) and demand action from them.

I have a few unanswered ones myself at the moment. If I really need an answer quickly I'll seek support from SAP.

Happy posting!

Jurjen

The job of moderators is to moderate - nothing more. Make sure that dicussions are civil and don't break forum rules.

But moderators may also be active forum participants as well. So we may try to help out as well - but in the same way as any other participant.

Rob

HI Rob,

Thanks for the concern for this.Yes its correct

But Lekha,

Concern should be Not getting replies for thread ,Not like not getting replies from moderators.

I am simply saying if some one with higly techinical like Thomas zloxh or Viajy or Suresh Datti they know they cant expect their riddle to be solved easily or no one is going to answer them..Its because...The real worhfull guys are not that much atracted although they want and posting in other sites....SDN need to look up at how can we turn them to SDN instead of other forms or atleast holding them ;)..

will explain in brief once i am free....waiting for your reply...

Regards

sas

Edited by: saslove sap on Jun 10, 2009 8:41 AM

Hi Jurjen,

I understand that the moderators do have the tight work schedules and they are always aiming to keep the forum alive, clean and supporting the SCN members throughout.

Whatelse we can do other than keeping the thread open for such questions. I always do some R&D to solve such questions upto some extent.

Regards,

Lekha.

Hi Rob,

I have one question. Are these questions of any help in rectifying issues/enhancing the product in next releases.

Hope you got my point.

Regards,

Lekha.

> I always do some R&D to solve such questions upto some extent.

That's good. So do I. and I hope others do as well but I'll never ask them to......


> I have one question. Are these questions of any help in rectifying issues/enhancing the product in next releases.

Good question - I kind of doubt it. I think SAP would pay more attention to issues that are brought up through OSS rather than SCN. That's the official way to report problems.

Rob

I will add another option here but only applies to the CRM forums(which I moderate):

If there is a thread that has gone unanswered in the CRM forums, and you really think it should be answered, you can let me become aware of it and I will consider making it sticky to draw more attention. Now keep in mind my general criteria are the following

- Has to be an issue that would be generic across several business or technical scenarios(in other words, can't be something very specific to your usage). Solving your problem will benefit the community at large

- Must have full details of the problem.

- Been sitting out without a response for at least a week or more

- You must agree to place the solution that you received into the Wiki

- You must agree to wait patiently for a response and accept that you may still not get a response

Now keep in mind that this will be used on an infrequent basis and at my discretion. I have done this a couple times this year in the CRM Webclient UI forum and generally it has caused people to get answer to otherwise unresolved problems. If I don't feel it is a sticky, but it is something I can answer, I will try as time allows to answer the question, but once again we are all busy.

As for questions in other areas, its up to other moderators to decide how much assistance beyond general moderation they want to provide.

Take care,

Stephen

> I have one question. Are these questions of any help in rectifying issues/enhancing the product in next releases.

In the security area we have had some discussions and observations which have lead to OSS notes, program corrections and even some developments.

We even have a Wiki for them (the functionality wishlist) now. SAP suggested it actually, to be able to collect the good ideas from the forum, as sometimes they are hidden in obscure threads and hard to find and keep track of.

However, the forums are not for bug reports and interview type questions which can with relative ease be found using the search of some basic training.

Cheers,

Julius

Hi Julius,

I understand that these forums are not for these bug report. As a member of this forum,

I need to share with all so that it can be helpful to rectify the same in the next releases.

To forward the same question through OSS is a long procedure.

What is the wiki you are referring to? Can we post these questions there?.

I'm reopening the thread again, expecting more replies..............

Regards,

Lekha.

Hi Juilius,

I think it a good idea.

Might be our product will be bug free all over the cases...Every one expectation is the same no matter where ever the information come either from oss notes or from SAP official website (sdn) ..

Either one OSS wikipedia we can update and just gather what the information we can take over for next release....

Regards

sas

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