My s-user id not linked

[muthuvelu]

Hi team

I could not login with my S-User id -

S0021986777

It is only taking the P-ID but it never provides me with an option to use the S-user id. I tried reset password option with suser id, but I never received the email.

Can you reset and provide me with a initial password for my s-user id -

S0021986777

thank you so much!

Senthil Muthuvelu

[cristinagg]

Hi Senthil,

I might be wrong but I think you may be using a training S-User. Is it your user coming from a Learning Hub or Certification Hub Subscription? If so, I am afraid that they are merely training accounts and are not validated S-user accounts. These training accounts can only be used on certain SAP training websites, they are not valid for SAP launchpad, SAP JAM, community, etc.

It is sad, I know, but those are the rules of SAP. If you want a proper S-User account you would need to request that to a Licenced SAP customer or a partner if you are working for any of those.

I think this post might be helpful for you, it explains how S-Users work.

Kind regards,

Cristina Gil Gallo