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My personal blacklist

Former Member
490

Hi!


Lately I've been contributing in SCN (answer or try to answer discussions, write some blogs, make some noise, piss off someone and of course, alert the moderator, my favorite one ) and there's one thing that really annoys me, the lack of commitment of the author (close the discussion, answer the comments on the blog, etc.) you can't do anything against that, and you keep seeing the same profiles asking questions and more questions, firstly I tried to remember the users, so I don't get involved in discussion with so ungrateful members, the list is starting to become huge and I can't remeber everyone (and I don't want to) that's why I decided to create my own blacklist in my personal space in SCN, but I'm not sure if this will be against any ROE, the perffect thing is have some SCN enhancement so I can check in the user profile number of discussions open/closed etc. so I can decide if worth to try to help or not, but as this feature is not yet avaliable in SCN a blacklist should do the trick, but maybe is offesnive to someone, I don't see any offence, but my opinion is...well...mine,  Any better idea?


Cheers!

Luis

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ThomasZloch
Active Contributor
0 Kudos

Yes, it's too delicate to handle this publicly.

Often times you can already judge by the form of the question if you should get involved.

Sufficient information provided? Signs of research done and attempts to self-solve? Professional and polite? If not, steer clear. Only points hunters will stay nevertheless.

Also quickly check the activity and content tab of the user, you can tell by the icon next to each question whether it was closed or not.

If you're a geek, you might be able to come up with a browser extension to show additional, user-based information (like dunce cap icons for your private black list...), I vaguely remember somebody doing this for the "old SCN" site.


Thomas

Colleen
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Thomas


Professional and polite?

I've notice an increase of new community members who do not exhibit the above qualities. When help in the form of suggestion and direction is given to direct them down the right path for them to find the answer themselves, the respond with accusing moderators/more regular community members of rudeness and arrogance.


Only points hunters will stay nevertheless

Not just point hunters. However, some do join in out of genuine desire to help OR they too are at the same experience level but only learned the solution recently and are eager to actively participate in the community.

I don't think the blacklist could be public on SAP but some sort of flare/customisation you could mark against a user to "tag" them so you can classify them yourself. I always thought SCN had a black list but it's better known as disabling the account.

I would rather the section on "featured content" which is a fair bit of product marketing be reduced and the space on the page show some statistics such as % of open questions in the community, average number of questions per day, etc.

Regards

Colleen

Former Member
0 Kudos

Hear hear. I started maintaining a personal blacklist in Outlook -> Drafts as of today. Providing help to the same users time after time and not getting any kind of Thank you or not even the discussion thread closed, demotivates one. I don't have any need to make my blacklist public though.

Former Member
0 Kudos

Maybe public is not the best, but I would like to share /check" the black list to my condifent circles to ensure to avoid same "mistakes" ...I don't know, just an idea or I may see too many street fighter movies "don't touch my friend bro!"

ThomasZloch
Active Contributor
0 Kudos

However, some do join in out of genuine desire to help OR they too are at the same experience level but only learned the solution recently and are eager to actively participate in the community.

Thanks for reminding me, this is sometimes necessary as I probably got a bit grumpy on average after ten years of seeing the negative aspects that are being discussed here once again.


Thomas