on 2013 Aug 12 2:29 PM
Good afternoon,
I used to log into https://sap.licenselink.com to get the latest downloads and access our licence keys. I have found the original email containing the licence key for Crystal Reports Server 2008, however we upgraded this to 2011 sometime ago. I need to recover the licence key I used for this, but the login now seems to be redundant. How can I access this information now?
Regards,
Jonathan Watson.
Request clarification before answering.
Hi Jonathan,
Was your purchase made through the online store or do you have a login to http://service.sap.com/support ?
If the latter, you should be able to go in and retrieve license keys or request new ones as long as you had a maintenance agreement in place.
If through the online store, please visit this link: http://store.businessobjects.com/store/bobjamer/en_US/DisplayCategoryListPage&categoryID=57065700
Thanks,
Kristen
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Kristen, I don't know where my company purchased the license or if they had a maintenance agreement. I am working on a worn out laptop and now have a new laptop and I need to reinstall my Crystal 2008 software for development. I can see the license key in part when I go to the License Manager but most of it is asterisked out. How can I transfer the license from one laptop to the other? Please help as I need this for my work.
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