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How to turn off email notification

arindamsur
Participant
0 Kudos
676

I want to follow the forum but at this monument I don't want to receive email notification for every conversation in the forum, How can I do that? I am not able to do that. Can anyone help me?

PS. I have changed the settings in Preference. Every notification option is off. Still I receive notification email.

Accepted Solutions (1)

Accepted Solutions (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
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We have a guide for this topic:

arindamsur
Participant
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I saw that post. as per guidance I have checked forum, but couldn't found Stop email notifications option.

JasonLax
Product and Topic Expert
Product and Topic Expert
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You have to stop the eMail notifications on the space and/or content and/or author.

What are you getting notifications from? (URLs)

arindamsur
Participant
0 Kudos

PFB The screenshot

JL23
Active Contributor
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More important would be to know how you have defined your preferences:

and also if you clicked somewhere (for a space, for user) the button "Track in communications" .

Communications is that what you get when you click the communications icon on top right.

If you see a lot content in Communication and and have the radio button for "Everything in my Communication page" set to ON (see screenshot above) , then you will get for each item there an email.

arindamsur
Participant
0 Kudos

PFB The screenshot of preference

JL23
Active Contributor
0 Kudos

you are following 5 places and 5 people. And the in your profile you have defined that you get emails for followed activities, see the 2nd setting from the bottom in your screenshot.

arindamsur
Participant
0 Kudos

I have turned off of that option, still I am receiving email notification each and every post.

I want to follow those forum, but don't want to receive email notification for every post. is it possible?

JL23
Active Contributor
0 Kudos

I am pretty certain that this is possible as I do not receive a single email on discussions from any space I am following.

Are you getting only emails from those 5 spaces and 5 users or do you get more emails, even from other spaces?

arindamsur
Participant
0 Kudos

I am getting email notification from those 5 spaces/forums. whoever creating post and reply, i receive email notification. Maybe when those 5 user post or reply, I get a email notification.

Answers (1)

Answers (1)

former_member183529
Participant
0 Kudos

go to the space were you have discussion and click on stop email notification.