How to get a missing system listed in SAPforMe

[former_member131677]

My retail customer is in the middle of implementing GK software, cashier system.

We have the instance name and instance number.

The system does neither appear in SAP for Me nor ONE support launchpad for them. But they urgently need to be able to open incidents on component XX-PART-GKS-OCP.

Can you advise what I have to do or whom I can contact to get the system connected?

[chantal_weiss]

Hi Martina,

Thank you for your message.

Find the following blog post, which describes how to give feedback on SAP for Me and ask questions, directly in the portal: How to provide feedback and report cases (incidents) for SAP for Me | SAP Blogs

Otherwise, the ticket function will also assist: Unified Ticketing (sap.com)

I hope this helps.

Best regards,

Chantal