on 2016 May 06 10:33 AM
How to create an incidence using new SAP ONE Support launch pad
Request clarification before answering.
https://launchpad.support.sap.com/?url_id=tile-home-launchpad,
otherwise you can call the SAP Hotline:
https://support.sap.com/contactus?url_id=text-lpdowntime-page
Regards
Bernhard
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