How to change my old e-mail to a new one

[Former Member]

Hi, everyone

I‘d like to change my old e-mail address to a new one in my profile , but every time when I click the "Change e-mail address" hyperlink, an error would accur.( I'll post the Error Message later . )

Could anyone help me to solve this problem ?  Thank you very much.

Wish all of you have a good day .

[RamanKorrapati · Accepted solution]

Hi,

Go to your profile --> Bio tab, under your picture, Actions--> change email address or change password.

if you go with chnage password, on next screen click on you account tab.

I ddin't get any error message, i am getting edit screen to change my email id.

Can you share the error message which your getting.

Thanks

[Jitendra_Kansal]

You can directly contact sapnetwork@sap.com if you are facing any issues in updating through portal.

Regards,

Jitendra

[Former Member]

This may be helpful . Thank you very much.

[Former Member]

Below is the link I clicked.

And this is the prompt

I've tried for many times , but it doesn't work at all .

[former_member186897]

Use below URL in your browser and see if it works. 

https://www.sdn.sap.com/irj/scn/updateprofile

[Former Member]

I think this problem is something related to my network .  Thank you , Mohd.

[Former Member]

Hi,

Sorry to bother you again. I've tried this link and modified the old e-mail to a new one. Then the system send me a confirmation e-mail. But when I click to confirm ,it doesn't work .(The browser prompt: unable to display this page).  Do you have any ideas about this issue ?

Thank you !

[former_member183424]

What browser you are using ?

Use Mozilla Firefox or Latest version of Chrome...

[Former Member]

Hello , I 'm using the latest version of Chrome.

[former_member183424]

Refresh your browser..

Delete all recent history, cookies and cache..

Then try again...

Regards

Dev

[Former Member]

Thank you. I've tried but it doesn't work .

Thank you all the same .

Best Regards,

Frank

[former_member186897]

Try with different browser. I guess this is a problem with browser.

[Former Member]

Many thanks

I'll try later