how to access SAP notes ?

[Ahmed_Yahya]

Hello

How can I access a SAP notes ?

whatever I do , I always land in SAP ONE Support Launchpad and it is only available to SAP Customer or Partner with an active support contract.

[VeselinaPeykova · Accepted solution]

Yes, to access SAP notes you need to have an active S* user ID.

If you do not have a S* user ID - the procedure for requesting one varies by company, ask your colleagues what you need to do to get one.

If you have a S* user ID, but you are automatically logged on with your personal user ID - one possible reason might be that you are logged on with your P* user in SAP Community and you try to access the Support Portal in the same session, which triggers SSO. To bypass this restriction I use Firefox with multi-account containers and I access SAP Community with my P* user in one container and the Support Portal - in a separate one.

If you prefer Google Chrome - try using separate profiles (People), it works in a similar way, but you will have separate windows.

If the question is can you access the support portal with a P* user ID - no, you cannot.

There is no legal way to access the content without the right credentials.

Edit: using third party sites is risky, because they will probably not have the latest note versions and attachments, which can lead to you making bad decisions about configuration.

[Ahmed_Yahya · Accepted solution]

I have an S-user ID for learning hub but apparently it is not acceptable to access SAP notes.

[warren_angerstein3]

If you don't have an S user account you wont be able to access notes. If you know the note number you are wanting to access, occasionally searching the note number in google, a third party site sometimes has the note accessible.