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How can I change the email address assigned to my account?

Former Member

How can I change the email address assigned to my account? My department is changing the email convention and the old email convention will cease to work soon.

Jelena
Active Contributor

In general - what Steve said. Same question has been asked just recently and detailed explanation / instructions were given in the replies. Use Search!

Accepted Solutions (1)

Accepted Solutions (1)

steverumsby
Active Contributor

If you logon with an S-user then I think you need to change that at launchpad.support.sap.com

If you logon with a P-user then you should be able to change the email address at accounts.sap.com

Steve.

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Steve, changing of a p-user email address is not possible, not from accounts.sap.com or from anywhere else. Not part of the SCI product capabilities.

steverumsby
Active Contributor

My mistake.

And pardon a potential overreaction but, what? Seriously? You can't change the email address on a p-user account? I thought the whole point of p-users is that they are a personal account you can keep for life. Not everyone is going to be able to keep the same email address forever, surely?

VeselinaPeykova
Active Contributor

What are the possible workarounds, then? Would sending a mail to webmaster, as explained in 11. Inquiries, Access and Updating Your Personal Data (https://www.sap.com/about/legal/privacy.html) be the right approach? The information in the link is a bit vague on what changes exactly can be maintained in such way.

And are there any future plans to restore the e-mail change functionality for P-users?

Jelena
Active Contributor

My thoughts exactly. First the S-user problem (lose your SCN account when changing jobs) and now even with P-user you're stuck with one email for life? This place is seriously behind times from logon to UX... Digital revolution my back. 😞

jcgood25
Active Contributor

I also noticed an SAP colleague recently who's name and SCN profile seemed a bit strange, and most notably the missing SAP logo. I actually cross checked the internal SAP address book because I was confused if he was a current employee, or a former employee. Apparently some of these user profile challenges do not discriminate as he was formerly active on SCN prior to coming to work for SAP.

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

Unfortunately one of the current shortcomings of SCI. We are working with product management on these issues but currently the only option to my knowledge is to create a new p-user.

0 Kudos

Were there no results from the Universal ID task force? They started working on this problem/issue/bug quite some time ago.

Regards, Mike Appleby

steverumsby
Active Contributor
0 Kudos

I don't know yet if this has been addressed by the Universal-ID stuff. I guess we'll find out soonish - it is due to make an appearance next year, I believe.

TuncayKaraca
Active Contributor

Wow changing e-mail is not possible for a SAP Community profile! No solution! Do we blame Basis guys or ABAP guys 🙂 I am stuck with my e-mail!!!

Answers (2)

Answers (2)

former_member192109
Participant
0 Kudos

well i know its quite an old post, but i stumbled upon this while i was looking for an answer for the same issue. my question is "is it still not possible to change the email ID of a P user account ?". I really need to keep this account, but it is currently linked to my previous company's mail ID for which i am no more working. any suggestions will be a great help

former_member186338
Active Contributor
0 Kudos

Still not possible.

Former Member
0 Kudos

Hi guys, is there a solution, now? I want to change my email address for my P user. Thanks for answer.

steverumsby
Active Contributor

To the best of my knowledge this is still not possible.

Steve.