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Ghost Jive notifications that don't exist on the forums

Former Member
0 Kudos
107

Hi,

I'm constantly getting Jive notifications to my iPhone. And then when I swipe on one, it opens the correct discussion or blog, as it should. But, there is no response to that discussion/blog on the web.

Any ideas why this is happening? It's a new thing, in the last week.

John

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

This has gone away...

Former Member
0 Kudos

It will happen again if i write a comment, and delete it immediately. Content will be at top of activity feed with nothing new to read.

Editing a reply and not marking it as minor edit would have same effect.

Answers (1)

Answers (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

It's happened to me a couple of times over the past week. 

I think it has to do with moderation: some content received multiple abuse reports and was hidden. Then these abuse reports were rejected and the content put back into circulation, which we know forces it back into the communications stream as unread, forcing a notification on the mobile app.

Moving content would also have this effect.

Former Member
0 Kudos

Sounds like a bug, will it be fixed?

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Need to recreate the error before it can be reported and traced. Any information or screenshots will be helpful. I'm also waiting for it to happen again on my phone.