Formatting error when displaying OSS note w/PDF

[Former Member]

While searching & displaying OSS notes, I click the PDF button to print or download the note. I then get a message "An error occurred when formatting the SAP note.". Has anyone seen this and have suggestions for correcting it? My colleague is able to bring the note up in PDF format just fine, so it's something unique to my PC or Adobe reader.

[Former Member]

I got a reply back from SAP. Please reference note 1131299. I had to save twice, but it is working now.

[Former Member]

Thanks Dave. It's working for me and the others that I pointed to the note as well.

Rob

[Former Member]

Thanks guys. I'm still having the problem, so opened a message with Service Marketplace. Will let you know what I get back.

[Former Member]

Me too. I recently updated my reader. But I don't know if this had anything to do with it.

Rob

[markus_doehr2]

I've seen this last week too - no matter what PC I was using.

If it doesn't work after a while I'd open an OSS call

Markus