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Favourite Tags - Tag Cloud

christoph_hopf
Product and Topic Expert
Product and Topic Expert
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167

Where can I define my preferred tags? At the moment I do no see any place in my profile settings to define such a list.

Will there be something like a Tag cloud at the entry screen of "Questions & Answers"?

BR

Christoph

Accepted Solutions (1)

Accepted Solutions (1)

tamira
Product and Topic Expert
Product and Topic Expert
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Hi Christoph,

What do you mean by defining your preferred tags? You can follow tags from tag pages.

Basically anywhere you see content tagged with a tag you would like to get updates about, if you click on the tag name, you get to a tag page. There you have the follow button.

Currently there is no tag cloud planned. If there was any, what would you base the tags shown in the cloud on?

Best,

Gabi

moshenaveh
Community Manager
Community Manager
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sounds like a great idea. Once you will share what you recommend that the tag cloud will be based on, I will add it to our feedback list.

Your ongoing feedback and general activity in the beta space is exactly what we are after. Thank you!!!

Regards,

Moshe

christoph_hopf
Product and Topic Expert
Product and Topic Expert
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Hi,

I was thinking of a way to create an overview for me as moderator on all the existing questions. I think it would be really useful for moderators and of course users if they can see the tags they are following directly when they enter the "Questions & Answers" area. Because now I only see the search field and then the questions. But it might be that the first page does not have any question for my moderated area.

So it would be useful if I simply see my followed tags in a sidepanel and I can "filter" the questions by a simple click on the tag.

On the other hand a tag cloud on all available tags will also help "first-time" users to find the correct primary tag easier and also to navigate faster to the questions the user is interested in. At the moment the user can only start searching and maybe get a list of questions from several different areas.

tamira
Product and Topic Expert
Product and Topic Expert
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The problem with a tag cloud is that the name of the tags are simply too long to have them in the side bar.

For example: "SAP Data Quality Management, version for Oracle's Siebel CRM"

This is only one tag and it would need to be wrapped at least once in the sidebar.

If you are following your tags that you moderate, you get all the things that happened in your activity stream, where you would be able to keep track. You can directly navigate from the activity stream to tag pages via clicking on the tag name, so you could get all the blog posts and questions for that specific tag.

Both SAP Blogs and SAP Answers have so called tag roll pages, so if you click on a tag name you get either all blog posts or all questions that were tagged with that specific tag.

As for the moderation aspect, you can find all the alerted and premoderation needing content under My Moderation Tasks in the Moderation Service for all of your assigned tags.

christoph_hopf
Product and Topic Expert
Product and Topic Expert
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Hi,

I continue to test now and focussed on the activity stream. When I go to "Followed activities" I get a list of the latest questions and here I have no option to directly filter on my favorite tags "e.g. SAP Easy Document Management" I am currently following.

I only see the following information

Here on the left side I think a list of my followed tags should be possible. Otherwise the tags could also be listed up at the top of the page. Another idea would be to have a link or tab that shows your favorite tags or areas like now in SCN where it is called "Places" in your profile:

tamira
Product and Topic Expert
Product and Topic Expert
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I'd assume that the tags you are following are your favourites.

And you also have the roll pages that I mentioned above.

There were already some ideas about having a place where you can manage your followed tags on one page, but it won't be available for launch.

christoph_hopf
Product and Topic Expert
Product and Topic Expert
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The real bad thing from my point of view is that in the current SCN discussions there is also a tag cloud available which helps me to get a list of all questions with a specific tag. In the profile settings I have my "Places" and "Bookmarks" and so on that makes the life of a moderator easier.

At the moment it seems that in the new community all this functions are gone and personally I see that moderating will not be a great user experience. 😉

moshenaveh
Community Manager
Community Manager
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Hello Christoph,

Thanks a lot for your feedback and sharing your thoughts. Beta is exactly the time to voice this kind of concerns as it will help us improve.

The full moderation process wasn't rolled-out yet and when it will, it will encompass a lot of great improvements:

• Moderation log

• Communicating with users on content

• Role based blogging

• And more

But, with saying that, I think it's worth to raise this feedback also in the moderators beta JAM space where others can share their feelings as well.

Thanks again,

Moshe

moshenaveh
Community Manager
Community Manager
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Can you please share a screen shot of the tag cloud you are referring to ?

christoph_hopf
Product and Topic Expert
Product and Topic Expert
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Here is the screenshot

moshenaveh
Community Manager
Community Manager
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Thanks a lot! This is actually in the overview page.

Let's ping to get his opinion on having this in future topic pages as well.

Regards,

Moshe

brianbernard
Community Manager
Community Manager
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In fact we had thought of bringing that kind of functionally into community topic pages and/or tag pages. It's premature given our beta journey, but it's worth adding this to the .

Regards,
Brian

jcgood25
Active Contributor
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Fully agree with your ideas - I also think the tag cloud needs to be incorporated into the search for better drill down results.  The power of combining multiple tags for better search results can only help community members better find the desired content.

- the excessively long 'tag' name you mentioned above is more like a 'space' or perhaps even a category?

tamira
Product and Topic Expert
Product and Topic Expert
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The tags are the new containers, so if you want to ease it down, then it is a "space". The difference is that 1 post can be part of multiple containers and not only one, as in the case of spaces.

moshenaveh
Community Manager
Community Manager
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[ After discussing this within the team I would like to provide you with an answer that summarizes what was said in the thread]

Hello,

Christoph, Thanks a lot for your feedback. A tag cloud isn't currently within scope, but it is under consideration like Brian said. At this point, however, we are not sure if and when we'll implement it.

At the moment, to "define" tags, you need to follow them. You can find and follow tags  (like Gabi mentioned) through questions and answers, blog posts, search, or anywhere you see a tag that interests you.

Once you choose to follow a tag, you'll get updates about it in your profile's activity stream. If a tag is no longer preferred, you can unfollow it.

Regards,

Moshe

Answers (2)

Answers (2)

caroleighdeneen
Community Administrator
Community Administrator
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The tags (and people and content) you follow will affect what appears in your activity stream, to help surface the content most likely to be of interest.

moshenaveh
Community Manager
Community Manager
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Let's also ping to provide feedback on your Feedback! This is fun!

moshenaveh
Community Manager
Community Manager
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Let's ping