on 2014 Jul 22 9:02 AM
Dear experts,
when I install the nw74 on redhat el6, the following error occurs, hope you can help me to resolve this problem. thank you
[root@tcldev sapinst_exe.2810.1405934719]# ./sapinst
SAPinst build information:
--------------------------
abi version: 722
make variant: 720_REL
build: 1501460
compile time: Jun 27 2014 16:57:10
make type: optu
codeline: 720-2_REL
platform: linuxx86_64
Exe directory: /tmp/sapinst_exe.2810.1405934719
guiengine: 2014-07-21 17:26:55 Waiting for client connection (1)
Starting GUIServer using:
SAPinst port : pipe:4:7
GUIServer port : 21212
GUI autostart : on
GUI mode : normal
command : /tmp/sapinst_exe.2810.1405934719/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.2810.1405934719/JAR/instgui.jar SDTServer rootdir=/root/.sdtgui config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=127.0.0.1 -srvarg=/SAPinstService/port=pipe:4:7
MessageLib: ERROR: unable to open URL 'file:///tmp/sapinst_exe.2810.1405934719/messages.xml'
MessageLib: ERROR: unable to open URL 'file:///tmp/sapinst_exe.2810.1405934719/messages.xml'
You start the installation without specifying a startup file via SAPINST_CONTROL_URL in the directory /tmp/sapinst_exe.2810.1405934719. The framework assumes that control.xml or product.catalog has to be used but there doesn't exist such files.If there exist an installation with a different startup filename please specify that filename via SAPINST_CONTROL_URL.
guiengine: No GUI server connected; waiting for a connection on host tcldev, port 21212 to continue with the installation
Jul 21, 2014 5:26:56 PM [Info]: *************************
Jul 21, 2014 5:26:56 PM [Info]: Starting Server
Jul 21, 2014 5:26:56 PM [Info]: Reading server configuration.
Jul 21, 2014 5:26:56 PM [Info]: Reading service configuration SAPinstService.
Jul 21, 2014 5:26:56 PM [Info]: Configuring LogManager ...
Jul 21, 2014 5:26:56 PM [Info]: *************************************************
Jul 21, 2014 5:26:56 PM [Info]: Starting SL Controller listening on port 21212 ...
Jul 21, 2014 5:26:56 PM [Info]: StorageService switched off.
Jul 21, 2014 5:26:56 PM [Info]: Initializing SecurityManager ...
Jul 21, 2014 5:26:56 PM [Info]: Server certificate fingerprint is 6A 80 C9 C5 1A 0C 25 47 B7 B6 65 E8 86 CA FA 49
Jul 21, 2014 5:26:56 PM [Info]: HTTPManager switched off.
Jul 21, 2014 5:26:56 PM [Info]: WebstartService switched off.
Jul 21, 2014 5:26:56 PM [Info]: RoleService switched off.
Jul 21, 2014 5:26:56 PM [Info]: AlertService switched off.
Jul 21, 2014 5:26:56 PM [Info]: NotesService switched off.
Jul 21, 2014 5:26:56 PM [Info]: ProcessService switched off.
Jul 21, 2014 5:26:56 PM [Info]: MIDService switched off.
Jul 21, 2014 5:26:56 PM [Info]: Starting FileService ...
Jul 21, 2014 5:26:56 PM [Info]: LogService switched off.
Jul 21, 2014 5:26:56 PM [Info]: MailService switched off.
Jul 21, 2014 5:26:56 PM [Info]: Starting services ...
Jul 21, 2014 5:26:56 PM [Info]: Starting service "SAPinstService" ...
Jul 21, 2014 5:26:56 PM [Info]: Service "SAPinstService" started
Jul 21, 2014 5:26:56 PM [Info]: Services started.
Jul 21, 2014 5:26:56 PM [Info]: SL Controller started.
Jul 21, 2014 5:26:56 PM [Info]: Starting GUI ...
Jul 21, 2014 5:26:56 PM [Info]: /tmp/sapinst_exe.2810.1405934719/jre/bin/java -XX:+HeapDumpOnOutOfMemoryError -Xmx256M -cp /tmp/sapinst_exe.2810.1405934719/JAR/instgui.jar SDTGui host=localhost port=21212 service=SAPinstService -noauth
Jul 21, 2014 5:26:56 PM [Info]: GUI started.
Jul 21, 2014 5:26:57 PM [Info]: >> <<< frog.jar: version 7.20.19 03/09/11 sap.theme: null >>>
guiengine: 2014-07-21 17:26:58 Start client logon ...
guiengine: 2014-07-21 17:26:58 Remote Access User not set
guiengine: 2014-07-21 17:26:58 Starting auto logon
guiengine: 2014-07-21 17:26:58 Nonce file's rights were set
guiengine: 2014-07-21 17:26:58 Sending authentication request ...
guiengine: 2014-07-21 17:26:58 Waiting for authentication ...
guiengine: 2014-07-21 17:26:58 Logging in with nonce ...
guiengine: 2014-07-21 17:26:58 Auto logon successful
guiengine: 2014-07-21 17:26:58 Client successfully logged on from child process at (5:6)
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> # A fatal error has been detected by the SAP Java Virtual Machine:
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> # SIGSEGV (0xb) at pc=0x000000345e214d70, pid=2897, tid=140248609691408
Jul 21, 2014 5:26:58 PM [Info]: >> # accessing faulting address: 0x0000000000000000
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> # JRE version: Java(TM) SE Runtime Environment (6.0_71-b11) (build 6.1.062)
Jul 21, 2014 5:26:58 PM [Info]: >> # Java VM: SAP Java Server VM (6.1.062 24.51-b03 Feb 7 2014 00:44:50 - 61_REL - optU - linux amd64 - 6 - bas2:210946 (mixed mode) compressed oops)
Jul 21, 2014 5:26:58 PM [Info]: >> # Problematic frame:
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> C [ld-linux-x86-64.so.2+0x14d70] (sp=0x00007f8e2c8f53a8) (pc=0x000000345e214d70)
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> # Will write core dump when quitting, default location: /tmp/sapinst_exe.2810.1405934719/core or core.2897
Jul 21, 2014 5:26:58 PM [Info]: >> #
Jul 21, 2014 5:26:58 PM [Info]: >> # An error report file with more information is saved as:
Jul 21, 2014 5:26:58 PM [Info]: >> # /tmp/sapinst_exe.2810.1405934719/hs_err_pid2897.log
Jul 21, 2014 5:27:00 PM [Info]: >> #
Jul 21, 2014 5:27:01 PM [Info]: >>
Jul 21, 2014 5:27:01 PM [Info]: >> # If you would like to submit a bug report, please visit:
Jul 21, 2014 5:27:01 PM [Info]: >> # http://service.sap.com/message
Jul 21, 2014 5:27:01 PM [Info]: >> # Please save the hs_err file(s) and the written core dump for further error analysis
Jul 21, 2014 5:27:01 PM [Info]: >> # See SAP note 1500116 for further information on collecting core dumps after SAPJVM crashes
Jul 21, 2014 5:27:01 PM [Info]: >> # The crash happened outside the Java Virtual Machine in native code.
Jul 21, 2014 5:27:01 PM [Info]: >> # See problematic frame for where to report the bug.
Jul 21, 2014 5:27:01 PM [Info]: >> #
Jul 21, 2014 5:27:02 PM [Info]: >> Closed input stream
Jul 21, 2014 5:27:02 PM [Error]: GUI terminated with return code 134
Jul 21, 2014 5:27:02 PM [Info]: >> Closed input stream
guiengine: 2014-07-21 17:27:02 Sending Logoff
guiengine: 2014-07-21 17:27:02 Client connection ended (1)
guiengine: 2014-07-21 17:27:02 Waiting for client connection (2)
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Hi,
Please share /tmp/sapinst_exe.2810.1405934719/hs_err_pid2897.log
Divyanshu
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