Error INS00104 while installing BO 4.0 SP4

[Former Member]

I am trying to install BI 4.0 SP4 with Oracle 10g R2 32 bit for repository on Win 2008-64 bit R2.  I am getting error during installation ;  "Database Access Error , Reason loading shared object failed. First tried to load library oci and failed to load because of error:[is not a valid win32 application]. Second tried to load library oci.dll and failed to load because of error:[is not a valid win32 application].  Cannot verify DB login information. [INS00104].  Would you like to correct them?"  Not able to understand what is wrong. How do we install it.  Anyone's early help will be highly appreciated.

Thanks & Regards

Piyush

[Former Member · Accepted solution]

Also could not find any clue in SAP Notes.

[former_member234201 · Accepted solution]

Hello,

I had  the same problem today while installing BI 4.0 SP04 on Win 2008 R2 using an Oracle CMS.

We installed the x64 Oracle client and it solved the issue.

See SAP Note 1634393. It refers to the IPS, but it is the same resolution.

I hope it helps.

Joel

[Former Member · Accepted solution]

Hi Joel,

Thanks for the reply. We did the same thing and it is working fine now.

Regards

Piyush

[Former Member · Accepted solution]

Hello,

I had the same problem installing BO4.1 (BuildVersion=14.1.1.1036.businessobjects64_aurora41_sp_rel) in a Virtual Machine with Windows 2008 Server & Oracle 11gR2 BD.

I installed the Oracle Client to 64 bits, but the instalation setup show the Error:

[Former Member · Accepted solution]

See Sap Note: https://service.sap.com/sap/support/notes/1634393 and 1638205
to resolve.