Download sofware on support.sap.com doesn't work?

[Former Member]

Hi All

Can anybody confirm that Download sofware on support.sap.com doesn't work now?

[hemanth2 · Accepted solution]

Dear Konstantin,

Hope you are doing good.

There was an issue with the server; it is solved now.

Please check:

https://launchpad.support.sap.com/#/softwarecenter

Hope this helps.

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Kind Regards,

Hemanth

SAP Product Support

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Join me online: http://scn.sap.com/people/hemanth.kumar/content

[Former Member · Accepted solution]

I still have the same error in Chrome.

But it works in the IE.

I think it is a problem in the Chrome.

Restarting Chrome doesn't help.

Though http://scn.sap.com/ and Home | SAP Support Portal work in the Chrome

Link - https://launchpad.support.sap.com/#/softwarecenter

doesn't work.

[hemanth2 · Accepted solution]

Dear Konstantin,

I am using Chrome and it is working:

Are all chrome installations in your LAN/landscape affected?

Hope this helps.

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Kind Regards,

Hemanth

[hemanth2 · Accepted solution]

If you check this link:

https://support.sap.com/support-programs-services/about/launchpad/requirements.html

Chrome is supported.

[Former Member · Accepted solution]

It is only on my computer.

Chrome works on the over computers.

I think it is something inside Chrome biffers like cookies or other.

I tried to delete cookies that contain 'sap' in names but it doesn't help.

Tried to logout-login on support.sap.com but all the same.

[JL23 · Accepted solution]

try it in incognito mode

[Former Member · Accepted solution]

It works in incognito mode.

[hemanth2 · Accepted solution]

Dear Konstantin,

maybe reset to factory settings and then check:

Reset Chrome settings to default - Chrome Help

Hope this helps.

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Kind Regards,

Hemanth

[Former Member · Accepted solution]

It helped. Thank you.