Could some notifications for followed content be eliminated?

[BaerbelWinkler]

First of all, thanks for the new option to get notifications for new activities in followed content. This comes in quite handy if new comments get posted which are not responses to ones own content and which might have been overlooked thus far.

But (you knew this was coming, right?!?), I think that there are some redundant and therefore not really needed notifications getting triggered which then are unnecessarily inconveniencing unsuspecting electrons:

If somebody replies to my comment/response to a thread I'm following, I get two notifications pointing at the same comment. One notification would be enough and it doesn't much matter which of the two wins out (although the direct response one contains a bit more useful information).

If I respond in a thread I'm following, I also get a notification which isn't really needed as my - and at a guess most people's - short term memory is good enough to remember what just got posted!

Any chance of getting rid of the notifications in these two cases?

Thanks much and Cheers

Bärbel

[moshenaveh]

Hello Barbel,

I just wanted to let you know that we started looking into this matter. I hope that soon we will be able to share our findings.

Regards,

Moshe

[BaerbelWinkler]

moshe.naveh2

Thanks for letting me know, Moshe!

[BaerbelWinkler]

moshe.naveh2

Hi Moshe,

just wondering if there's any news for this question? Getting notifications for ones own contributions makes the new functionality less helpful than it would be without them, I think.

Thanks & Cheers

Bärbel

[claudiapacheco]

Hi Bärbel, apologies for the inconvenience, is in our backlog to fix. We are working closely with IT to find a solution to avoid duplicate notification, not only on this case, but in general as we want to expand notifications in the future.

[BaerbelWinkler]

claudia.pacheco

Thanks for your reply, Claudia! Good to know that this is in your backlog. Should I close this thread, mentioning this or can I just as well keep it open?

Cheers

Bärbel

[claudiapacheco]

let's keep it open until we can fix it.

[jerryjanda · Accepted solution]

Hi, Bärbel:

We rolled out some changes today that should eliminate most of these duplicate notifications. Learn more at https://blogs.sap.com/2020/11/02/updates-to-communications-settings-to-reduce-duplication-of-notific....

Kind regards,

--Jerry

[BaerbelWinkler · Accepted solution]

Thanks much, Jerry for letting me know and to the Community's Tech Team for coming up with a solution!

Cheers

Bärbel