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Confusing content grouping / categorization / organization

Johan_Hakkesteegt
Active Contributor
0 Kudos
287

I was perusing the 'SAP Business One' Tag, and found myself on this page:

Johan_H_1-1707380895868.png

I do not even remember how I got here, my browser's back button just brings me back to the 'SAP Business One' tag page. That only adds to the point of this feedback: the grouping / categorization / organization of content is utterly confusing. See screenshot below:

  1. How did I get here? I cannot get to this particular page to save my life.
  2. The latest posts:
    1. The user could have accidentally posted it in this topic(?) or area(?), but it seems unlikely as the question has absolutely zero bearing on CRM. Okay, perhaps the user reasoned that Customer Checkout is CRM.
    2. The second question is from before the migration. What was SAP's logic for posting it in CRM Q&A? The only thing that makes sense to me, is that the technician performing the migration was as confused about the current navigational structure as us normal users.
  3. I was looking at the page for the 'SAP Business One' tag. The element just above the 'Latest Posts' title shows contradictory information: "0 Replies mentioned SAP Business One" but then the 'SAP Business One' tag is the only thing connecting the two "Top Posts" to this little pearl of wisdom.

Johan_H_0-1707380735220.png

 

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