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Changing Username/E-mail ID of SAP Profile

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Hello

Can you please tell me how to change the username and e-mail id of my SAP profile?

Shankar

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Even if I changed my e-mail ID at SAP launchpad as suggested by many, I am not able to use the new e-mail ID to login to my profile. It still accepts only my old e-mail ID.

Shankar

Accepted Solutions (1)

Accepted Solutions (1)

tamira
Advisor
Advisor

Hi Shankar,

If you changed your S user email address in the Launchpad it takes some time until it replicates across all SAP systems, so it will get to the profile as well and then you will see your new address there too. Though if you are facing login issues, I'd recommend reaching out to sso@sap.com with the steps you did and the issue/error messages you are facing with screenshots.

Best,
Gabi

Thanks Gabi.

As you said, the change has taken some time (~overnight) to get reflected across the systems. I am now able to login with my new e-mail ID. Thanks again.

Shankar

Answers (2)

Answers (2)

former_member186338
Active Contributor
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"I am also not able to login SAP launch pad with my new e-mail id." - why not to login using S-ID, not e-mail?

former_member186338
Active Contributor
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Sorry, but what account are you using to login to community?

P-ID - linked to any e-mail used when you registered first time. E-mail can't be changed.

S-ID - ID related to contract with SAP. E-mail can be changed in SAP launchpad.

Sample of my profile with P-ID:

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Hello Vadim

I am using S-ID. Yes, I have changed my e-mail id at SAP launch pad but it is not reflecting in my personal info at people.sap.com. I am also not able to login SAP launch pad with my new e-mail id. It only accepts my old e-mail id which seems the changed e-mail id is not yet reflected. Thanks.

Shankar