on ‎2020 Apr 29 12:00 PM
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
Hi, angel.pachon ,
The issue is fixed now. due to the special character the recorded username was angel.pachn. Which also created a split in Q&A system and perhaps other Community systems, where now there are 2 users.
So while I fixed your username issue, some of your old content (2014 and older) is not visible in your profile. I've already contacted responsible people to see if that can be fixed.
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Hello Vladimir GERSHANOV.
Now it's right thank you very much, even now I see correctly my current missions that I couldn't see them.
But as you say I can't see my previous achievements (2013-2014).
Thank you very much for the correction.
Greetings.
Hi angel.pachon
Your old content(questions, comments) should be available for you current account on answers.
Thanks,
Dima
Hi vladimir.gershanov . Please could you help me with an issue with my username too?
I've lost an access to my normal SAP Community profile nbcarib
Now, when I login I appear in this strange new empty profile which I don't need at all.
Would be very grateful for any help to return back to my normal profile please!!! Thank you in advance.
Hi, Nadya,
You have 2 user accounts associated with your same email.
Due to that, to login to your older account you should login with the account's p-user ID and the password of that account.
To find out all the accounts associated with your email address, with your currently logged in user go to accounts.sap.com
There, write down the 2 userIDs (beginning with P*), then log out of your current session, and then log in to the community using the P-user ID and the password for that account. If you need to reset the password - also use the P-User ID to reset the password of the correct user.
Once you've definitely recovered access to the desired user, you can log in with this new user and trigger deletion of the new account at people.sap.com via Account & Settings -> Privacy -> Privacy Settings -> Request Account Deletion.
However, please be careful not to delete the old account with all your data. This process is irreversible. You have 24h to cancel the deletion.
Let me know if it helped you recover access to your desired user.
Vladimir
Thank you so very much! Will let you know once its done!!!
BIG THANK YOU!
🙂
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