Change S-user password of other users

[shuvendu]

Hi Friends,

I am trying to change password of another S-user in the new launchpad.support.sap.com

And I found this in the support portal.

Contact SAP Support for any password issues.

Note: For security reasons, user administrator can no longer change passwords for their company's S-users.

Is this true, does a message need to be raised with SAP every time someone needs a reset reset or user unlocking???

Regards,

Shuvendu

[Former Member · Accepted solution]

Hi Shuvendu,

Here's a link to some handy information to help users manage or retrieve their own passwords and user IDs in the portal and launchpad: SuccessFactors User Guide | SAP Support Portal

(I know it says "SuccessFactors User Guide" but the information about resolving login issues is relevant to anyone in the portal and launchpad.)

Best,

Jamie

[shuvendu · Accepted solution]

Thank you Jamie.

Self-service definitely makes it easier.

Regards,

Shuvendu