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Change my profile settings

arcturusgonzalez
Explorer
0 Kudos

Hi

Trying to edit my personal profile at people.sap.com and I am unable to do it. Even in edit mode.

I found a question with the same problem https://answers.sap.com/questions/12852227/how-to-edit-personal-data-of-my-profile.html and on the thread there are 2 options:

1) as a customer your user is managed by the company you are working for.

This is my personal page at people.sap.com and it is not nor should be managed by a company. How could I change as "self employed"? I don't want to have my personal data attach to any company.

In my personal info there is a company called "One Time Training Customer - OTC" and, of course, well I've never worked for this company and I don't think it ever exist.

2) Open a ticket in the One Support Launchpad

I tried but in the System Information section where I have to choose a system and a product another drawback: which system and product should I choose? There is no option for that.

If I have to open a ticket in One Support LaunchPad please could someone guide me through?

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Answers (1)

Answers (1)

audreystevenson
Community Manager
Community Manager
0 Kudos

Hi Arturus, I am able to see in the system that your account that you are using here is an S-user account, and in that case the answer by Gabi is correct. S-user accounts are managed by the company that assigns them. Have you tried contacting Support via any of the other options described here: Contact SAP Support?

arcturusgonzalez
Explorer
0 Kudos

Hi Audrey

Well, it's a little tricky because the company that someone added to my profile called One Time Training Customer - OTC and as you can see it is a fictional company. That's why I opened a question here and send e-mail to SAP Support.