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change email address

pallavi_k
Explorer
1,892

Hi,

I am unable to change primary email address.

please guide

Also suggest me how to merge to SAP accounts on my name

Accepted Solutions (1)

Accepted Solutions (1)

VeselinaPeykova
Active Contributor

Are you using an S-user or a P-user to log on?

I don't use my S-user in this forum, I use it mainly to read notes. I saw that there is an option to change the e-mail address of a S-user in the support portal. Even if I have this option available, I prefer not to touch it, but let our administrators handle this centrally, unless I receive a mail from our IT department, where I am asked to do that myself.

For P-users it is a bit trickier now to change your e-mail: it took me about 5 minutes to find a way in...

While you are logged on, follow this link: http://scn.sap.com/community/newsletters . You will get to a page for newsletters subscriptions. There is an e-mail address field. It looks promising and might work 🙂

Steffi_Warnecke
Active Contributor
0 Kudos

What about accounts.sap.com? I have an S-user, so the email field is locked. But could you change it for your P-user?

Regards,

Steffi.

VeselinaPeykova
Active Contributor
0 Kudos

Sadly, no... the e-mail address has a lock icon.

For P-users in this page you can change:

  • First Name
  • Last Name
  • Login Name
  • Phone
  • Language
  • Time Zone
  • Password
  • Company Info
  • Contact Preferences

In rare cases this can become a problem for P-users: I had to change e-mail providers last year, because the quality of service decreased significantly.

I don't use browser certificates to log on for a number of valid reasons, and I think, you still need a valid e-mail address to verify S-user assignments when you pay for trainings/certification. I still hope that I have missed some obvious option to change the e-mail address for P-users.

VeselinaPeykova
Active Contributor
0 Kudos

I tried to dig a little bit more into this - changing e-mail addresses seems kind of important, even though it is not a pressing matter for me at the moment.

My assumption is that the profile for sap.com is a global one.

I tried to log on and select different countries and checked the available information in different languages, where I can understand the text (English, German, Bulgarian, Serbian, Russian). The information varies between countries - in some cases there is none, in others - you have different links to update your personal data (hopefully this is where you could change your e-mail as well) - none of these links was functional. In most of the versions it is mentioned, that you can send an e-mail to webmaster@sap.com and ask for assistance. I don't really know if this will work at all, but other than the newsletters subscription link I found no other place, where the e-mail address was modifiable.

Unfortunately, this is not a problem, which the team, responsible for the SAP Community implementation, can handle directly. I am still hoping that some SAP employee will stumble upon your thread and point you in the right direction.

We really miss the @mention functionality right now.

Answers (2)

Answers (2)

Steffi_Warnecke
Active Contributor
0 Kudos

Hello Pallavi,

since it sounds like you are talking about the current platform I changed the tag on your question to "Using SAP.com", because that is the tag for support questions and bug reports concerning the new platform.

Please add, if you are using an S-user or a P-user (or another kind) for login in SCN.

Account merging is not possible at the moment either way.

.

Regards,

Steffi.

kaus19d
Active Contributor
0 Kudos

Where do you want change?? Mention some more details.

Thanks,

Kaushik

pallavi_k
Explorer
0 Kudos

Hi,

I want to change my primary email address in my sap account.

I also want to check if i can merge two accounts held on my name,