Can't Create Account - Email Already in Use

[Former Member]

Hi there,

I have my original SCN profile which is not linked to an S-Number. We then became an SAP partner, and I received an S-Number for this which is linked to the same email address as used in my original SCN profile. When I try to view restricted partner content, I need to log in with my S-User, but then it tries to create a new SCN profile for me and gives an error that the email address is already in use.

I then went to the original profile and changed my email address to another one. I then tried to create a profile for the S-Number, but it still says that the email address is in use.

I understand that you cannot merge profiles, but please let me know how I can get a seconds profile working that is linked to my S-Number?

Thanks

David

[RamanKorrapati]

Please contact sapnetwork@sap.com.

Mean while calling Jason Lax  to help you.

[Former Member]

Thanks - I will do

[JasonLax]

Nope, I can't help here.  Due to privacy concerns, this must be handled offline via sapnetwork@sap.com

[Former Member]

Hi Jason - I have already sent the email...

Thanks