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Can not link second e-mail address to my Universal ID

AISIK
Newcomer

‎2024 Jun 09 7:28 PM - edited ‎2024 Jun 09 7:31 PM

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1,756

I have added different e-mail addresses to my account but I can not link non of them to my universal ID as a second. what am I doing wrong?

AISIK_0-1717957442648.png

 

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joannazhao
Product and Topic Expert
Product and Topic Expert
‎2024 Jun 10 11:40 AM
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Hello AISIA, Kindly create a case under component XX-SER-UID, and provide your UID account, new email address and issue relevant screen shot. The UID support team will check the issue and update you via the case. Thanks
weilai
Explorer
‎2024 Aug 15 5:34 AM
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I had the same trouble with you. How to deal with it ?

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