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Bug? Notification Counter is not reset

joachimrees1
Active Contributor
0 Kudos

I have a little yellow "1" over my profile picture in the upper right corner to indicate that I have 1 new notification.

My expectation would be that once I read that notification, it should go away!

However it does not! 😞

Is this a bug, or do I have to actively mark something as read? (if so, how do I do that?)

Best

Joachim

Steffi_Warnecke
Active Contributor
0 Kudos

Hello Joachim,

did you unaccept the answer of JP again? For me the "Accepted answer" thingy is gone.

BTW: You can comment on an answer, if you want to react to it. If you post an answer to your question as a reaction to another answer, it can get quite confusing when reading the thread, as the answers are sorted by votes by default, not by their timestamp. 😉

joachimrees1
Active Contributor

Hi Steffi,

I didn't un-accept it, at least not intentional! But you are right, I could click "accept" again, and that's what I just did, so it should look ok again.

Also, thanks for the hint with commenting on answers, yes, this makes alot of sense, I'll pay attention to that in the future!

best

Joachim

Steffi_Warnecke
Active Contributor

You're welcome! Everything is new so we have to learn from eachother to get this new platform going. 🙂

Regards,
Steffi.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member

Hi Joachim,

Even I expected that once I open the item it should be gone....dimissed! But it doesnt...Finally I when I marked it as "Mark as Read" from above the notification, a light grey button...then it was gone....

notification.png

Regards,

JP

Answers (1)

Answers (1)

joachimrees1
Active Contributor
0 Kudos

Hey JP,

thanks a lot!

Yes, it works that way for me, too!

...so that's what that littel circle is for, I had though it was an indicator of something still loading...

good we got that solved!

Best

Joachim

Former Member
0 Kudos

Welcome Joachim.... 🙂 Though I personally did not like this feature....for each notification keep on clicking their. Old site dint had this!

joachimrees1
Active Contributor
0 Kudos

Thanks JP!

I dislike that behavior, too. You click on the link in the notification anyway (e.g. "you got a comment"), in my opinion this should set the "mark as read" automatically - now you have to go back to notifications again to mark as read.

iklovski
Active Contributor
0 Kudos

For me, I didn't work 😞 Even marking the notification as 'read' doesn't clear up the flag

Former Member

Hi Eli,

Try to refresh your page.....Its not reflected immediately....

Regards,

JP

iklovski
Active Contributor

Yep, you are right... took some time.

Former Member
0 Kudos

Joachim, Sorry but is the thraed closed? Now i cant see the best answer tag anymore.....and see an open thraed though it is showing "Closed" on Q&A.