[BUG] @Mention not working in some cases

[former_member186338]

I often see that when I start typing name of the user after @ the result is nothing:

Very annoying! And I have to use @-mention, because the multilevel comments were prohibited.

[claudiapacheco]

Hi Vadim, thanks for the input. The issue has been reported and IT will look into it. We'll keep you posted.

[warren_angerstein3]

I have tried it a couple times and never worked for me.

[former_member186338]

Just another case when it's not possible to select the user at all:

[claudiapacheco · Accepted solution]

Hi Vadim,

Thanks for bringing this up. IT deployed a fix for this issue. Please let us know if it stills persists.

[former_member186338 · Accepted solution]

Looks like the issue is solved!

[VeselinaPeykova]

I suspect that it might be related to the number of the initially returned entries.

For example, if you type first the second name, which is less common than the first name, the name of the user will appear in the drop-down list.

The same thing happens if you pick other popular name, e.g. Emil, then if you are looking for someone with family name starting with S, you won't see it in the list, despite that the profile is active and can be found by typing the family name or by typing the user name.

[former_member186338]

Good idea! But there is definitely a bug. Has to be corrected.