Bug: Bad UX: Write a Comment, click on blue "Comment"-button -> your comment is gone! :-(

[joachimrees1]

I think the picture allready explains it well:

Creating a Comment in Coffee Corner, but I think it applies to questions as well

There are 2 blue buttons you can presss, but only one of them doese safe your comment. The other one discards it without warning, with now way of getting it back.

best

Joachim

[joachimrees1]

Fell into this trapp again, this time with an embedded picture:

Also, I noticed the down vote: Great if you don't have the problem! I still think it's beneficial that I share my experience here.

Would be nice if we could get some metrics/statistics on "Comment button pressed out of the 'Create Comment' Editor".

[joachimrees1]

Blogs.sap.com has this problem as well:

The "Add Comment" button does NOT add my comment, but discards it! 😞

[mjk300]

To fix the issue of comments being discarded:
- Clearly label buttons as "Save Comment" and "Cancel".
- Add a confirmation dialog for the discard action.
- Monitor user interactions to gauge effectiveness.

[Sandra_Rossi]

You'd better post a new question + answer because this question, description and screenshots were about the old Web site.