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Bookmark link not visible in from the mobile

maheshpalavalli
Active Contributor

Dear Team,

I am not able to see the bookmarks link in the dashboard from the mobile device. It's working from the desktop though.

I am using Android device(Oreo) chrome browser.

BR,

Mahesh

oliver
Product and Topic Expert
Product and Topic Expert

Thanks Mahesh, we are going to look into.

Accepted Solutions (1)

Accepted Solutions (1)

carpe_diem
Community Manager
Community Manager

Hi, Mahesh,

Thanks for the screenshot provided.

What you see in the Dashboard - Bookmarks widget - there's a message saying you haven't marked any bookmarks to be visible on the dashboard.

If you go to your Bookmark page where all your bookmarks are, you can click edit on any of them and flip a switch called "Show this bookmark on my dashboard". Then the bookmarks you marked as "favorite" - will be shown on the dashboard widget.

We are also working now on enhancing the default behavior of the widget, which will include showing recent bookmarks in case no favorites were selected.

KR,

Vladimir

former_member186338
Active Contributor
0 Kudos

The issue is that on desktop you are able to see all bookmarks, but on the phone you can see only dashboard widget!

carpe_diem
Community Manager
Community Manager
0 Kudos

Hi, Vadim,
You can click on the "Menu" button in bottom-left corner which will bring the entire left-hand-navigation menu you know from the Desktop version. There you can click on Bookmarks, which will bring you to the Bookmarks section where all your bookmarks are shown.

KR,

Vladimir

maheshpalavalli
Active Contributor
0 Kudos

Yeah Vadim Kalinin is correct. That is the issue.

former_member186338
Active Contributor

OK, now I understand the purpose of this floating button 🙂 Not very clear, by the way!

carpe_diem
Community Manager
Community Manager
0 Kudos

Hi, Mahesh,
Please see the comment above I left for Vadim. Use the menu button on the bottom-left to reach the Bookmarks section via a fly-out menu.

carpe_diem
Community Manager
Community Manager
0 Kudos

Thanks for the feedback, Vadim.

We'll be looking into providing a more intuitive experience.

KR,

Vladimir

maheshpalavalli
Active Contributor

😄 I Didn't realize the purpose of the button and like you mentioned it would be better to look into the ux part of it.

Thanks.

Answers (2)

Answers (2)

carpe_diem
Community Manager
Community Manager

Hi, Mahesh,

Thanks for bringing this to our attention.
Can you please provide some more information, specifically:

1. Screenshot of the dashboard where bookmarks widget doesn't display bookmarks

2. Screenshot of the Bookmark section (not the dashboard) where all the bookmarks are listed

3. Your android device model and Chrome version on it.

We checked today with an Android device that we had at our disposal and couldn't reproduce the issue.

Kind Regards,

Vladimir

maheshpalavalli
Active Contributor

Screenshot below:

https://drive.google.com/file/d/1ElrcCQ3fYO0qbp8i0sb-909W-dU3q-6N/view?usp=drivesdk

Samsung Note 8 android 8.0 chrome 71.0.3578.99

BR

Mahesh

former_member186338
Active Contributor
0 Kudos

On Dashboard you will see only bookmarks marked to be shown on Dashboard!

carpe_diem
Community Manager
Community Manager

Correct, that is the purpose of the widget. To show your "favorite" bookmarks.

All bookmarks are accessible via the Menu button->Bookmarks on mobile, located in bottom-left corner.

Writing it here again so it will be more visible to everyone without getting into the comments below 🙂

KR,

Vladimir