Bad response times, Communications not updating

[Former Member]

SCN appears very slow this morning and the /communications bug is back, tagging something read doesn't have any impact meaning the same item will appear in the list again as unread.

[oliver · Accepted solution]

Hey Samuli,

we had some unusual traffic spike from a handful of IP addresses that we blocked yesterday. Looks like they were causing the activity/communications queue issue. Once the traffic came down yesterday in the evening, the queue seems to have stabilised again. At least it is working here on my end again.

And on your expectations for a blog post, I leave that either for the serious incidents or the new stuff we are working on

Cheers,

  Oliver

[JL23 · Accepted solution]

Nothing has changed for me Oliver, new discussions do not appear timely in the streams, can only be see Space content tab.

It is uneven and unmeasurable since replies I had already seen yesterday pop-up today in the communication stream with a time as if they were posted right now.

I see your reply posted at May 15, 2015 10:47 AM , I reply now May 15, 2015 10:53 AM

I saw your reply directly in my communication stream, while I still miss many replies from yesterday in the communication stream. Also the unread marks are not working. In the activity stream I see the "new" acclaims which actually happened yesterday.

A reply which is made 24 minutes ago shows a time of May 15, 2015 12:30 AM in the MM forum as last activity, while 12:30 is time from the previous reply (actually not really it was 3 minutes earlier as you can see in )

[TammyPowlas · Accepted solution]

Same here - I can't clear communications and replies are super-late, still...it is uneven because sometimes it is instant

[Former Member · Accepted solution]

Same here, 48 hours later. Even the activity for this discussion thread remains unread in the Communications feed regardless how many times I flag it as read. Maybe it's a load balancing and/or isolated server/group of servers problem since it's not occurring always? I'll try to login to SCN a few times and see if it makes a difference.

[Former Member · Accepted solution]

Wow, that did it. Closing the browser and logging in again cleared the Communications feed.

[raphael_almeida · Accepted solution]

It is very strange that, until 10:30 AM (GMT -3) everything was ok, from that time again presented problems for me, my points are not counting and my communications are not updating...

[Former Member · Accepted solution]

After my post at 6:52AM PDT SCN was down for a brief moment. After that things have been working normally, at least for me.

[JL23 · Accepted solution]

Yes, seems to be back to normal again.

[Former Member · Accepted solution]

Do you  also see points increasing or do they really have an issue with the Gamification aspect?

[JL23 · Accepted solution]

Yes, it works, I cracked the 93K today

[raphael_almeida · Accepted solution]

The issue of points is apparently ok, with the test you did , I received 5 points of "helpful".

BR,

Raphael Pacheco.

[TammyPowlas · Accepted solution]

and I are waiting for you to make the six digits

[former_member183424 · Accepted solution]

Including me.

[Steffi_Warnecke · Accepted solution]

Jürgen! Jürgen! Jürgen! *waving pompoms*

[JL23 · Accepted solution]

With the same pace of the last 13 month it will be mid January 2016, but this will be a race against the time. I got already an offer for a compensation. And this means then losing the S-User ID...

[raphael_almeida · Accepted solution]

Go Jürgen, go!

[caroleighdeneen · Accepted solution]

I checked Nitro and activity logs and point assignments do appear to be functioning as expected. Give me a shout if anything seems inaccurate.

[Matt_Fraser · Accepted solution]

The interesting thing is that everything seems to be working, except for notifications in the Communications stream about this thread we're currently all reading. Perhaps since my previous comment to the thread was during the time when all was screwy, it didn't 'take' to be tracked. Probably will now that I've commented again.

[JasonLax · Accepted solution]

Can the system handle 6 digits...

[JL23 · Accepted solution]

I will make sure as a member of the 1DX advisory council

[raphael_almeida]

I do not know about the points because I have not received any so far, otherwise all ok for me too.

[former_member110741]

Same here  from yesterday 😞

[SandySingh]

Hello Samuli,

Thanks for raising this issue. Same issue with me - My points are not getting updated, my recent activity/communications are missing and SCN site is very very slow !

Regards

Sandy

[raphael_almeida]

For me here, all discussions and / or spaces that marked the tracking are always appearing as unread, even I mark them as read, and even cleaning the cookies and temporary files.

[Matt_Fraser]

Same here, and I see that has posted a related question at .

[Jelena_Perfiljeva]

Same here, was going to post a question but just found yours. I have a recently upgraded PC, great connection speed and SCN is just "spinning the wheels". Tried to view my open discussions (only 2 pages) and when going to second page got the "red mystery box" error ("an error occurred, you might have been logged off" etc.).

[Former Member]

... and the activity feed is not updating either. I was able to locate this discussion thread only using Unanswered Questions.

[TammyPowlas]

Yes, same here - communications not updating and the site is slow today

[oliver]

We have some unusual traffic on our servers, currently investigating.

[raphael_almeida]

Oliver,

I do not know if it helps, but when I perform the logoff, the following error occurred:

BR,

Raphael Pacheco.

[Former Member]

Thanks Oliver. I'm sure you aware of it but it's still going on, 24 hours later. Already looking forward to your detailed technical blog about the incident .

[oliver]

That is the Single Sign Out of SAP Cloud ID, signing you out of the SAP Events platform. This is not SCN related.