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Attachments

former_member183750
Active Contributor
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77

When adding attachments to a Question, we are only allowed to add the following file formats:

No ZIP or RAR files?

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tamira
Product and Topic Expert
Product and Topic Expert
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Hi Ludek,

Sorry, but we are not allowing archive file formats as a potential source of attacks.

Best,

Gabi

former_member183750
Active Contributor
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Yeah - as per my other post - not very customer friendly. Confusing and cumbersome.

And I kind of fail to understand how allowing txt and other file attachments protects us in any case(?).

- Ludek

oliver
Product and Topic Expert
Product and Topic Expert
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the point is that you can password protect zip and rar files, which make it impossible to scan them for viruses. that is why we don't allow it.