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Attachments

former_member183750
Active Contributor
0 Kudos
73

When adding attachments to a Question, we are only allowed to add the following file formats:

No ZIP or RAR files?

Accepted Solutions (1)

Accepted Solutions (1)

tamira
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Ludek,

Sorry, but we are not allowing archive file formats as a potential source of attacks.

Best,

Gabi

former_member183750
Active Contributor
0 Kudos

Yeah - as per my other post - not very customer friendly. Confusing and cumbersome.

And I kind of fail to understand how allowing txt and other file attachments protects us in any case(?).

- Ludek

oliver
Product and Topic Expert
Product and Topic Expert
0 Kudos

the point is that you can password protect zip and rar files, which make it impossible to scan them for viruses. that is why we don't allow it.

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Ludek,

Thank you for your feedback, will add to the Feedback log.

with kind regards,

Bill