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Alert Moderator broken

Former Member
0 Kudos
252

This morning Alert Moderator (the UI) seems broken. I'm using Chrome 38. See the attachment.

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JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

This appears sometimes but it does work (i.e. Moderator Alert will be received). 

We never traced why it happens.

Former Member
0 Kudos

First time it has happened for me and believe me I'm a heavy user of the Alert Moderator link... I'll keep this unanswered so that we can track it unless you want me to close it.

JL23
Active Contributor
0 Kudos

I had it too this morning, it happens occasionally andi could not identify any pattern till now. I am certain I had it with Internet Explorer too.

Former Member
0 Kudos

It is probably happening because one of the several scripts failed to load on client system.

When alert moderator is clicked, jive UI shows a lightbox and embeds the alert moderator UI inside it.

If system is unable to act on link click event, webpage will simply redirect to clicked link, showing minimal UI.