on 2012 Nov 29 7:49 AM
Hi Experts,
We are currently looking into EH6P functionality for ECC (we are on EHP4). In this regard I read about the SAP Service Accelerated Innovation Enablement.
Can anybody share his experience?
Secondly, I would like to know if this Service will be charged separately or if it is covered within the 22% Maint agreement of SAP Enterprise Support.
Thanks for any feedback.
Ibrahim
Request clarification before answering.
Hi Ibrahim,
Accelerated Innovation Enablement (AIE) is an essential element of SAP Enterprise Support.
Currently SAP provides up to 5 remote person days per calendar year assistance and enablement per customer helping to evaluate the innovation capabilities of the latest SAP Enhancement Package.
You can get further information via the SAP Enterprise Support Academy here: http://service.sap.com/ESAcademy or directly via: http://service.sap.com/aie.
Best regards,
Christian.
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