Showing results for 
Search instead for 
Did you mean: 

Advance customer payment issue

0 Kudos


We have a advance customer whose balance left is refunded after booking, but in target value and zconin report the balance is shown as much the same amount which was given as refund. Now we want to add another amount to the customers account. So how to make the previous balance zero in sap.

Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi and welcome to the SAP Community!

Thank you for visiting SAP Community to get answers to your questions. Since you're asking a question here for the first time, I recommend that you familiarize yourself with (if you haven't already), as it provides tips for preparing questions that draw responses from our members. For example, you can outline what steps you took to find answers (and why they weren't helpful) and share screenshots of what you've seen/done. The more details you provide, the more likely it is that members will be able to assist you.
Should you wish, you can revise your question by selecting Actions, then Edit (although once someone answers your question, you'll lose the ability to edit the question -- but if that happens, you can leave more details in a comment).

Finally, if you're hoping to connect with readers, please consider adding a picture to your profile as it encourages readers to respond to you. Here's how you do it:

SAP Community Moderator

Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi roshanp_9 ,

in order to increase the chance that someone can provide an answer, that the proper subject matter experts can see your question, it would be important to tag this question with the proper product specific tags. Here you can find all Please edit this thread and add additional tags that are related to your question.

I hope this helps.

Ervin (moderator)

Accepted Solutions (0)

Answers (0)