Advance customer payment issue

[former_member1263929]

Hello,

We have a advance customer whose balance left is refunded after booking, but in target value and zconin report the balance is shown as much the same amount which was given as refund. Now we want to add another amount to the customers account. So how to make the previous balance zero in sap.

[lenastodal]

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Lena
SAP Community Moderator

[ErvinSzolke]

Hi roshanp_9 ,

in order to increase the chance that someone can provide an answer, that the proper subject matter experts can see your question, it would be important to tag this question with the proper product specific tags. Here you can find all https://answers.sap.com/tags.html. Please edit this thread and add additional tags that are related to your question.

I hope this helps.

Ervin (moderator)