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Add Comment button on blogs is sometimes unavailable

Jelena_Perfiljeva
Active Contributor
962

Not sure if it's just me or a specific browser issue but I've been seeing this for some time already: Add Comment button for the blogs sometimes goes missing. The button appears after refreshing the page.

The exact steps: I open a blog (usually from RSS reader), login is usually not prompted automatically. I login (with credentials stored in browser) and at the bottom of the blog, see "Be the first..." but no button to add a comment (see the screenshot). It also happens with the blogs that already have comments, the button is not there unless I refresh.

I'm using latest FF and cleared cache already but it didn't make any difference.

Edit: there is another odd issue in the blog comments. When I click Reply to reply to a comment, it opens a text box that is not accepting any input. Again, this is solved by refreshing the page. Then a slightly larger text box opens and some text can be entered.

Accepted Solutions (0)

Answers (2)

Answers (2)

claudiapacheco
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jelena, we deployed new improvements into the blogs.sap.com which should make the "Comment" button load faster. Testing on our side indicates this issue should be fixed. Can you let us know if this issue persists for you?

Thanks,

Claudia

claudiapacheco
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jelena, today we deployed performance improvements into the platform. It might or not help with the issues you reported, but IT team is monitoring the platform and will investigate this issue to determine the root cause.

Let us know if you see any improvements after today deployement

Sorry for the incovenience

Jelena_Perfiljeva
Active Contributor
0 Kudos

Hi Claudia! Thanks for a reply. No, it's still happening, sadly. Was just browsing random blogs today and noticed the same issue ("Be the first to comment..." + no comment button.) By the way, there now seems to be a new issue after the recent update:

https://answers.sap.com/questions/13460431/blog-formatting-issues-after-recent-update.html#