on 2016 May 16 10:08 AM
One of the typical complaints by newcomers is that they were unable to find the content by searching the forum.
Currently I alternate between the popular custom google search engine and another one I made for search.sap.com, which gives more options for filtering results than the default one.
I tried to search for content in beta and I believe there is a space for improvement:
Option 1: search from here: https://answers.sap.com/index.html
Searching for RV_INVOICE_CREATE
The result is internal error
Option 2:
Visit the community archive. This means that the user needs to search in discussions and documents separately, because usually you don't know where you can find the most relevant information.
Option 2.1 - Discussions:
Browse by topic can be useful sometimes, but in certain cases - e.g. RV_INVOICE_CREATE it can be in SD, SALES,ABAP development, etc.
Search result for RV_INVOICE_CREATE in discussions:
https://archive.sap.com/discussions/search?searchTerm=rv_invoice_create
Result:
There is no option to filter/sort the results by the user and sometimes the list can be very long. Can we get here sort by date, additional filters by tag, author, filter by date range etc?
Option 2.1 - Documents:
https://archive.sap.com/documents/search?searchTerm=rv_invoice_create
The result list will be probably not that big, but still some filters will be nice to have.
Option 3 - landing page search:
https://onedx.find400.sap.com/s#t=rv_invoice_create&n=1&p=default&repo=srh
This will be the one I expect to use in most cases as a custom search engine in Firefox, unfortunately the results can be confusing for many people
I understand that the idea is that people should use only meaningful tags, but I am skeptical about that except (maybe) the primary ones. Who and how will control that - moderators, forum users, additional restrictions?
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
Hello Veselina,
Thanks a lot for your input.
1. I get the same behavior when seraching in https://answers.sap.com/index.html . Former Member Can you please confirm that this is a bug?
2. Having filters in Archive is a good idea and I've added it to our feedback list http://scn.sap.com/docs/DOC-62882
3. Can you please try to search now and see if it still gives the same result?
Thanks a lot,
Moshe
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Hi,
RE #2, the archive does not contain meta data such as the product or topic for the content. Therefore, there's nothing to classify & filter with. For this to happen, the archive would need to be populated with the metadata so that it can be discovered by the site search crawler.
I agree this would be a nice feature and it was proposed before but without the metadata nothing can be done.
Jason
Apologies for the late reply.
Not sure what to test exactly for 3, so testing whatever is possible.
Sap search with the same criteria rv_invoice_create.
The url is different (not sure if this is the one I should test with)
URL: https://onedx.find.sap.com/s#t=rv_invoice_create&n=1&p=default&repo=srh
These are all the filters that I got, no way to filter further by tag or date.
I saw no changes in the displayed dates compared to the previous time I checked - most likely this is the migration date.
Test with the old URL, just in case: https://onedx.find400.sap.com/s#t=rv_invoice_create&n=1&p=default&repo=srh
I get more results here (100), but as only the first 5 tags are shown, I have found no way to check if the error would be shown for the ones I reported problems with). With the tags shown in the screenshot I had no issues.
If I try to filter by blogs or by SAP archive - QA, then the filter by tag is hidden:
The blogs are shown with the correct creation date with the old url.
When filtering by answers QA, I guess the date when the item was archived is still shown instead of the original date (not sure if there is a way to show the original creation date for the archived content):
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