WWI - pdf printing problems on Windows Vista

[sdpgs_gsap]

At the moment the workstations are being upgraded from Windows 2000 untill Windows Vista 32 bit (it's a big company....)

At the Vista machines there are problems with WWI and PDF printing. At the windows 2000 workstations there is no problem.

The LPF file is being created.

In the GLMpt.exe a printer is selected and the print job gets started but there is no popup where to save the PDF file.

We can see the document in the printer queue, but there are no messages, errors, etc. It keeps waiting, but there is no popup, where to save the PDF file.

PDF printer = PDF955

[nirajsikligar]

Hi,

Please see SAP note # 1012557 - EH&S WWI: Release for Microsoft Windows Vista and Sap Note # 1125214 - GLM: GLMPT support for Windows Vista.

Might me helpful to you.

Regards,

Niraj

[christoph_bergemann]

Hello

please take a look in SAP marketplace. There are a number of important OSS available regarding"general" topics of WWI (recent version of WWI) and common questions. MOst of the OSS are of type "recommendation / additional info" etc.

It is known that not all combinations of Windows version together with WWI version together with SAP version together with Adobe version are suported or that problems can come up.

Main issues are:

- used Word version

- Used Windows version

etc.

With best regards

C.B.

PS: take a look in this thread

regarding important OSS notes

Edited by: Christoph Bergemann on Sep 12, 2010 8:29 PM

Edited by: Christoph Bergemann on Sep 12, 2010 8:30 PM