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Windows service of WWI server doesn't start

Former Member
0 Kudos

Hello all,

I'm installing a WWI generation server (EHSWWI32_26-20000084 on a Windows Server 2008 R2(SP1)) for ECC 6.0.

Now I have a problem with starting windows service.

I installed WWI in the following path.


Word version is 2003.

The installation (CGSADM) is finished without problem, and the management server works fine.

But service EHS_WWISRV, which is a service of wwi generation server, fails to start with following messages.

<event log 1>

The initialization process for the EHS_WWISRV_ST1_ST1_01 service failed. Switching Desktop for Word failed!

<event log 2>

WWI started at: 08/03/11 10:48:37 as PID: 1132


Working dir is: E:\EHS\WWI

Current PATH is: C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;E:\EHS\WWI

Attaching service to desktop winsta0 / default

session: 0

window station: Service-0x0-e34639$, desktop: Default

Error opening window station winsta0

Windows-Error 5 in SetDesktop/OpenWindowStation: (null)

Error setting window station winsta0

Windows-Error 6 in SetDesktop/SetProcessWindowStation: (null)

Error Attaching service to desktop winsta0 / default

I have no idea what "Switching Desktop for Word failed!" means.

Does anybody know how to fix the error?

Thank you in advance for your support.



Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

I could fix the error.

SAP Note 580586 helped me.

WWIUSER wasn't a member of the administrators group, and that caused the error.

Thanks all.